MELISSA A. D'ANDREA
***** ***** **** ****: 586-***-**** Cell: 586-***-**** Macomb, MI 48044 ********@*******.***
OBJECTIVE
Administrative Support/Customer Service position utilizing experience in scheduling, coordinating, office equipment operation, event coordination, training and data entry. Responsible, detail oriented with strong organizational, analytical, problem solving, communication and relationship management skills. Exceptional work ethic.
ACCOMPLISHMENTS
• Organized and executed sales events, meeting and social events.
• Established reputation for outstanding customer service.
• Developed and delivered training.
• Supported office administration.
• Responded to a high volume of telephone inquiries.
• Entered data virtually effort free.
• Supported senior managers.
• Prepared correspondence.
• Created charts and graphs.
• Coordinated with vendors.
• Organized events with up to 60 attendees.
• Make highly effective presentations.
• Handle confidential information.
EXPERIENCE
DOMESTIC ENGINEER 2007 - Present
COOKIE LEE 2000 - 2006
Jewelry Consultant
KMART INTERNATIONAL HEADQUARTERS 1986 - 1995
Department Secretary/Customer Technical Support
VOLUNTEER ACTIVITIES
St. Therese of Lisieux Church
Teacher/Administrative Support
Ebeling Elementary School
Teacher Assistant
EDUCATION: Associate in Applied Science, General Business, Macomb Community College 1990