Execuitve Administrator

Anna M. Mayo

Home: 512-***-****

********@*****.***

　

SUMMARY OF QUALIFICATIONS:

• Detail oriented leader with six years of administrative and communication (oral, written and public speaking) experience, customer service, and presentation skills. Offering leadership with demonstrated performance and accomplishments within demanding environments

Skilled in interacting with culturally diverse team members, military dignitaries and corporate leadership

• Proficient with Microsoft Word, Excel, Access, Outlook, Power Point, Adobe and basic helpdesk/IT issues

EXPERIENCE:

CORPORATE EXPERIENCE:

Executive Assistant/Operations Specialist, Kellogg, Brown, and Root, Balad, Iraq 11/2008- 2/2010

Ensures Project Management, the Military Client and Board of Directors/Head Quarters executive staff are provided with timely, accurate and analyzed information regarding serious incidents, critical information and requirements. Supports various projects and manages all administrative functions for Base Life Support and Construction services to the largest logistical military installation in Iraq with over 30,000 personnel and over 8,000 facilities.

• Produces Monthly Presentations by compiling and reporting data from the field and presenting it to the Military Client in an accurate and official format. Creates and implements office policies, procedures and continuity. Develops weekly newsletters, company success stories, memos and project documentation

• Trains, develops, evaluates and supports all junior staff members in Administration functions, Radio Etiquette, Incident and Daily Reporting

• Reviews all documents and reports for accuracy, completeness, and grammar before presented to Project Management and Corporate Headquarters

• Plans and coordinates official functions, to include Project Management Conferences, staff meetings, organizational events and arrivals of Distinguished Visitors. Coordinates arrangements for travel itinerary, billeting, food service, transportation, and help desk assistance

• Promoted from Administrative Specialist to Business Operations Specialist in five months, with company approval, waiving the 180 day promotion policy

Key Candidate Program Manager Austin, TX 10/2007 to 10/2008

Responsible for the strategic recruitment and development of top leadership, technical and operations candidates with a concentration on Academy Graduates nearing the end of their military careers. Recruited and screened candidates for the program based on technical and leadership experience and trained candidates in interview behavior and preparation. Responsible for organizing and managing the hiring conferences for the new West Coast Branch of the Bradley Morris Sales Division.

• Planned and coordinated seven Hiring Conferences in Austin, TX and Phoenix, AZ, ensuring smooth and successful events that produced over $200K in revenue for each event

• Created two new marketing tools never before used by Bradley-Morris to actively source candidate. Tools have increased candidate production by 17%

MILITARY EXPERIENCE: Senior Airman, USAF

Wing Commander Executive Assistant, Laughlin AFB 06/2002 - 12/2004

Performed, supervised, and managed a variety of communications and information management tasks and activities including staff support, publishing, records, administrative communications, and workgroup management. Reported directly to the Head Quarters Wing Commander and performed protocol tasks for the entire base.

• Performed administrative duties for Wing Commander and Base Leadership, arranged meetings, prepared travel itinerary and monitored schedules

• Created an Excel data base tracking system to ensure accurate tracking of critical correspondence. This became the standard tracking system for all base communication

• Planned, scheduled, arranged, and disseminated sensitive information concerning the arrival of high-ranking military officials, government officials, and foreign and civilian dignitaries

• Received award for Airman of the quarter for entire base for 4th quarter 2003

• Received award for Airman of the year 2003 for Wing Command Squadron

Network Administrator, Laughlin AFB 03/2001 - 06/2002

Performed daily network management, control, and administration of information flow in Network Management, Help Desk, and Network Administration. Processed, documented, and coordinated resolution of trouble calls from Workgroup Managers. Oversaw initial and annual equipment inventories

• Oversaw network configuration, faults, performances, and security management functions and isolated and resolved network problems for over 1,200 workstations.

• First Airman to ever provide training to unit-level equipment custodians

• Senior Airman Below the Zone, recognized by Wing Commander as one of the top three Airman on the base and promoted six months early

EDUCATION:

Berkeley College (Online) Tentative Graduation 12/2010 Completed 89 hours, (in progress)

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