Seeking work at home job!
Resume:
Sophia Johnson
Rancho Santa Margarita, Ca 92688
***************@*****.***
Objective: Seeking a position where I can utilize my customer and administrative skills
Highlights of Qualifications
• Strong customer support and communication skills
• Proficient in Microsoft Applications
• Proficient in Solomon, Explorer, Goldmine, Lotus Approach, Lotus 1-2-3, Act, QuickBooks, Access
• Type 62 WPM
• Proficient with an adding machine
• Very well organized and able to meet deadlines
• Proven ability to work efficiently and effectively under pressure
• Analytical
Garnett-Powers & Associates – Administrative Assistant – 6/07 – present
• Greeted clients & carrier representatives in person and on phone
• Sort Mail and distribute accordingly
• Support 2 account managers with their daily activities
• Making daily deposits
• Worked on projects for the President, Vice President
• Completed audits for University account
• Create, maintain and updated spreadsheets
• Month end commission report
• Inputted monthly commissions into a spreadsheet and QuickBooks
• Order office supplies
• Teamwork / Excellent Communication Skills / Flexibility / Attention to Detail
• General Office Skills
Independent Financial Systems– Customer support / Cession Analyst - 06/05 – 04/07
• Greeted customers in person and by answering multi line phone (15 lines)
• Complied data in preparation for reports
• Maintained files, updated files/spreadsheets
• Analyzed account and bank statements
• Problem Solved
• Served as the point of contact and advocate for Agents and Accountants for their needs
• Shared the workload of 500+ companies that we generated reports for
• Worked on projects for the Vice President/ President
• Took orders for type of warranty we sell
• Teamwork / Excellent Communication Skills / Flexibility / Attention to Detail
• General Office Skills
Pavement Recycling Systems– Customer support / Receptionist/Admin- 12/03 – 06/05
• Answered telephones for customers, and supported internal personnel (8 lines)
• Data entry , entered payroll
• Tracked shipments
• Coordinated meetings, training, ordered company lunches
• General office duties
Genica Corporation– Accounts Receivable Clerk II- 05/02 – 12/03
• Responsible for customer contact for NSF checks
• Updated customer account and NSF spreadsheet
• Credited customer accounts through product returns
• Responsible for credit/debit entries
• Responsible for daily bank deposits
• Processed freight claims for Fed-x
• Analyzed accounts
• Data entry
• General office duties
US Army– Customer support - Chemical Operation Specialist – 09/00 – 03/02
• Supported company by teaching groups in the proper use and maintenance of chemical devices.
• Answered telephones
• Administrative duties
• Composed various reports
• Maintained chemical equipment
• Data entry
• General Office Duties
Lancer Orthodontics - Customer Support/Receptionist - 05/98 – 08/00
• Supported customers by taking orders
• Answered telephones
• Coding, taking and processing orders
• Processed orders
• Data entry
• General office duties
Education
Palomar Community College Business Degree in progress 8/05-present
Vista High School High School Diploma 6/99
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