Quality Assurance Project Manager

JOHN C. HARRIS

**** ******** *****, • Valrico • FL 33596

Cellular 813-***-**** • ************@*****.***

Project Manager, Program Analyst, Quality Assurance Manager

QUALIFICATION HIGHLIGHTS

• Increased productivity within the data management group from 32% to 128%

• Redesign of Blood and Marrow Transplant Informed Consent Process

• Designed streamlined Data Collection process for Blood and Marrow Transplant program

• Developed Quality Assurance Plan for BMT Database

• Supervised the design, planning, and start-up of 6 web-based client tracking systems

• Managed numerous projects ranging in cost from $3,000 to over $100,000

• Preparation of statistical reports for state and local funding and planning

• Implement mapping software for home visiting staff

• Planned and designed network system using Microsoft Server, Exchange Server, SharePointe Server, and SQL Server

PROFESSIONAL BACKGROUND

Moffitt Cancer and Research Center • Tampa, FL • 2008 to 2011

Supervisor, BMT Data and Clinical Trials

Supervision of the Clinical Research and Data Management Unit within the Blood and Marrow Transplant Unit.

Healthy Start Coalition of Hillsborough County, Inc • Tampa, FL • 2002 to 2008

Director

Director level position overseeing information systems, process improvement, and quality assurance.

Healthy Start Coalition of Flagler and Volusia Counties • DeLand, FL • 1999 to 2002

Director

Director level position overseeing information systems and quality assurance

Senior Resource Alliance • Orlando, FL • 1996 to 1999

Quality Assurance Manager

Responsible for the Program Management and Analysis of Elder Affairs Programs

United States Navy • Various • 1981 to 1991

Operations Specialist (E6)

Operation duties aboard various US Naval warship platforms. Duty during Desert Shield/Desert Storm.

EDUCATION

University of South Florida • Tampa, FL • 2007

M.B.A., Business Administration

Scholarship recipient for 2005 entry class.

University of Central Florida • Orlando, FL • 2000

Masters, Public Administration

Course Emphasis: Statistical Analysis and Research.

University of Central Florida • Orlando, FL • 1996

B.A., Psychology / Philosophy

SKILLS

• MS Office Professional

• SPSS

• SAS

• MS Project

• Microsoft Visio

• Internet Research

• Project Design, Scope, Management & Rollout

• Scheduling Tasks and Milestones

• Systems Analysis

• Process Improvements

• Strategic Planning

• Change Management

• Productivity Enhancements

• Budget Management

• Technology Needs Analysis

• Business/Project Strategy & Direction

AFFILIATIONS

• Member, American Society for Public Administration, 2000

• Member, Project Management Institute, 2006

• Member, American Society for Quality, 2007

LICENSES

• Six Sigma Yellow Belt, Aveta, 2007

• Six Sigma Green Belt, Aveta, 2008

• Lean/DFSS, Aveta, 2008

TRAINING

• Crystal Reports Advanced, Business Objects, 2005

• SAS Online Training, SAS, 2010 (SAS Base Programming I, II, III, SAS Macro Language I, SAS SQL I)

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