Senior Siebel Developer

Summary

Abhijeet is a Software Engineer with *.5 years of experience in IT industry. He has total of 5.5 years of experience in CRM tools along with experience in implementation of projects starting with project planning, requirement analysis, design, and development and testing. He also has good understanding of SQL, RDBMS concepts and Siebel data model, and has excellent command over VBA excel macros. He has substantial client exposure in Requirements gathering, Technical Coordination and Support and excellent skills in developing and validating solutions. He also has worked on client site for 2.5 years in Dubai and USA and handled offshore team in different parts of globe including India and Mauritius.

Abhijeet is currently looking forward to use his team leading as well as technical experience for complex and high visibility projects. His experience as a technical analyst would help him deliver the exact business needs.

Skills

CRM Siebel7.8, that includes Tools configuration, e-Scripting, Workflow, Policies, EIM, Access Control, Data Validations, State Models, Assignment Manager, EAI, ADM and Installation.

Siebel6

SAGE SalesLogix CRM Training

CRM Application Siebel Financial Services, eConsumer Goods, Siebel Call Center, Siebel eCommunications, Siebel eSales, Siebel eMarketing etc

Functional Order Management, Quotes, Policies, Contracts

ETL Tools Siebel Analytics and Informatica 7.0 training completed

Database Oracle 8.0, 10g, Microsoft Access

Front End/GUI Visual Basic 6.0

Language C, C++, Java, PL/SQL, Scripting (JSP), VBA Excel

OS/Environment Windows NT

Testing Tools Load Runner

Siebel Expertise:

Abhijeet has extensively worked on the below Siebel areas and has gained high expertise on these skills.

Configuration Applets, BC, Views, Screens, links, toggle, pick list, Web Templates, Drilldown, User Properties, Command Objects, Toolbar, Symbolic String, Menu items, Workflow Process

Scripting Object level scripting, Business Service, use of Clib and different escript functions

EAI Creation of IO/ICs, Datamaps, EAI workflows, EAI Business Service usage

EIM Creation of ifb and ctl files, PL/SQL, VBA data load

App Admin Assignment Rules, Workflow Policy, Access Groups, State Models

System Admin Managing Siebel servers, user preferences, log analysis for troubleshooting, tools setup, file system, interaction with expert services

Hands-On ADM, Signals

Professional Profile

Profile1

Employer : Accenture India Pvt Ltd.

Title : Senior Software Engineer

Date of Employment : May 2007 - till date

Profile2

Employer : Patni Computer Systems Limited

Title : Software Engineer

Date of Employment : May 2004 – April 2007

Project Information

Project 1 ACE CRM

Employer Accenture India Pvt Ltd.

Type Development- Business Applications

Role Siebel Senior Developer

Software Siebel 7 (Sales, Service, Call Center, Marketing)

Tools Configuration, Scripting, Workflow, EAI, State Models, Admin, SQL, Data Validation

Duration Jan 2010 – till date

Client Neopost INC

Location Milford, CT, USA

The Neopost Inc is a leading Mail Machine, postage meters, folding/ inserting machines, address printers and software solutions provider. Neopost has implemented Siebel7.8 for its order management business. Abhijeet being at client site is responsible for day–to-day interaction with the business and offshore team. He is working in a business cum technical analyst role and supports call center, marketing, sales and service modules. This is a startup client and Abhijeet has been specifically appointed to grow and deliver business. The client is very satisfied with his efforts and is looking to award additional roles to Accenture.

Responsibilities & Achievements:

• Successfully performing Siebel technical lead role for offshore

• Requirement Analysis and mapping of requirements to Siebel

• Creation of Functional and Technical Specification documents.

• Skill based allocation and reviewing of offshore tasks.

• Successfully achieved all SLAs for Production Support on critical activities

• Admin tasks for development environment

• Discussion and managing of future releases and resource allocation

• Effectively bridge gap between business and IT by providing Techno-functional support to the business

• Enhancements with Siebel tools

• Successfully handled UAT phase. Coordinate with business, testing team and the developers to get encountered issues resolved.

• Data Loads using VBA and EIM

Project 2 HartSource 7

Employer Accenture India Pvt Ltd.

Type Development- Business Applications

Role Siebel Senior Developer

Software Siebel 7 (Financial Services)

Tools Configuration, Scripting, Workflow, Admin, SQL, EAI, Access Groups

Duration May 2007 – Dec 2009

Client The HartFord Insurance

Location Hartford, CT, USA

The HartFord is a leading insurance provide in P&C area. Hartford has implemented Siebel7.7 for its insurance business. Abhijeet being at client site is responsible for day–to-day interaction with the business and offshore team. He has successfully handled technical lead role for more than 2 years

Achievements:

• Successfully delivered error free Production enhancements with a team of 6 offshore resources.

• Efficiently manage and allocate offshore tasks.

• Achieved SLA based 24x7 Production Support on critical activities

• Guide team members by providing review comments on the design documents created by them.

• Techno-functional support to the business

• Complex data conversion using SQLs

Project 3 DU Telecom Corp

Employer Patni Computer Systems Limited

Type Maintenance - Business Applications

Role Siebel Testing, Analyst

Software Siebel 7.7

Duration May 2006 – May 2007

Client DU Telecom Corp Ltd

Location Dubai (U.A.E)

DU Telecom is a new entry in the telecom market in Middle East. DU has implemented Siebel

eCommunications for its Telecom Customer operations.

Abhijeet was responsible as a Siebel Analyst. He was responsible for planning, creation and execution of Test Cases. He was extensively involved in understanding the implementation done by the vendor and the requirements provided by the client. He actively worked with the client, development and the testing team during the implementation at the client site.

Achievements:

• Implementation and Requirement Analysis

• Test Case Planning

• Test Case Creation

• Test Case Execution

• Successfully delivered one of the best Siebel implementation to the client

Project 4 eNABLE

Employer Patni Computer Systems Limited

Type Maintenance - Business Applications

Role Siebel Configuration, eScripting

Software Siebel 7.7

Duration April 2005 – April 2006

Client Gillette Co. Ltd.

Gillette is a leader in consumer care products like razors, shaving creams, deodorants managing business all over the globe.

Gillette has implemented Siebel eConsumer Goods as the CRM software for their Account and Planning Management and provides business solutions to their business units.

Abhijeet’s task in this project involved of EIM, Configuration, and Interface developer:

EIM: Manual loading of jobs in case the interface fails, debugging of PL/SQL

Configuration: Creation of applets, views, screens, mvg’s, mvlinks, usage of pick applets, creation and modification of BC fields & joins.

Responsibilities:

• Requirement Analysis

• Configuration

• Testing

• Code Deployment

Project 5 Metrics Automation

Employer Patni Computer Systems Limited

Type Maintenance - Business Applications - GUI

Role Programmer

Platform Windows

Technology/Software Java, Jsp, Servlets, Html, JavaScript, Adobe Photoshop

Duration May 2004 - March 2005

Client ABN AMRO

ABN AMRO is a leading organization in Banking Sector. The project was in Data Warehousing and Business Objects area. Abhijeet was responsible for handling JSP coding of the project.

Responsibilities:

• Coding

• Bug fixes on Production Environment

• Review and testing

• Installation and porting of tomcat-apache servers

Education

B.C.S (March 2003) Pune University – 63.33%

H.S.C-2000- H.S.C MAHARASHTRA Board - 73%

SSC-1998- S.S.C MAHARASHTRA Board (79%)

Other Details

Email: ***********@*****.***

Mobile No: +1-210-***-****

Time Zone: (GMT-05:00) Eastern Time (US & Canada)

Salary: >= USD 80K

Visa: Currently in USA on L1B visa. Will need a sponsor for H1B visa.

Birth Date: 10th June 1982

Citizenship: Indian

Location Preference: USA

Interest: Numerical

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