Michael T. Ryan
Business Management
Customer Relations / Growth Strategies / Increase efficiency / Staff Development / Strategic and Operational Planning / Cost Reductions
I am seeking a position with a managerial capacity that will utilize my background and encourage my personal growth as well as growth with the company. I have enjoyed success in the customer service industry as a manager and delegate for ownership. Conveying good faith and consideration to customers comes naturally to me and people feel comfortable in my presence. I continue to develop as a professional and seek an encouraging atmosphere that will embrace my ambitions, capabilities, and willingness to tackle and obstacle.
In my previous management position I controlled a fast-paced food service business that grossed over $1.33 million in 2008. Annually, the average increase in sales Martell’s Fast Food Inc experienced under my control was over $50,000. Encouraging customer appreciation throughout the company and instilling a renewed sense of priority in service helped to increase repeat business and was a major factor in the consistent growth.
I aggressively seek success in all areas and in everything that I become involved in. I’ve spent the last nine years developing my customer service skills while acquiring invaluable knowledge through school and management experience. My exuberance and capabilities help me to fill any roll and this position is one I truly desire. Thank you for your consideration.
DEGREES/CERTIFICATES:
University of Phoenix
Bachelors of Science in Business Administration
November 2008 – Present
GPA: 3.72
Axia College of University of Phoenix
Associates of the Arts in Business Administration
September 2006 – November 2008
GPA: 3.77
National Restaurant Association Education Foundation
ServSafe Certification - 2006
CAREER OVERVIEW:
Front Desk Agent at The SitzMark Lodge at Vail, 2009 - Present
Manager of Martell’s Fast Food Inc., 2004-2009
Pizza Chef at Martell’s Fast Food Inc., 2002-2004
Waiter at Friendly Ice Cream Restaurant, Toms River, NJ 2001-2004
Sales Associate at Norwood Auto Parts, 1998-2001