Customer Service Manager

Jonathan Blair

Request for consideration:

Work Experience

**** – Pres. Lowe’s of Euless, TX #2440

Assistant Store Manager- Manage all areas on sales floor

- Responsible for tasking, scheduling, training, performance reviewing for over 40

employees.

-Coach, train, mentor Department Managers to manage there business and assist them in training their assosiates.

2007 – 2008 Lowe’s of Arlington, TX #0520

Department Manager - Lumber, Building Materials, Millwork, OSLG

- Responsible achieving sales comps and budgets.

- Have recently been moved to Outside Lawn and Garden for the selling season.

- Position consists of managing PO’s, weekly Cycle Counts, Shrink Binder,

Communications Binder, Worklists, etc.

2006 – 2007 Lowe’s of Fort Worth, TX #0525

Team Leader - Electrical

- Promoted to Team leader position

- Perform inventory and price audits monthly

- Electrical and Appliance Certified

2005 – 2006 Lowe’s of Fort Worth, TX #0525

Delivery Driver – Delivery

- Responsible for timely delivery of all merchandise.

- Present excellent customer service at all times.

- Daily checklist of maintenance on trucks.

- Securing load before departure and proper unloading.

2003 – 2005 Dr. Pepper Bottling Co. of Fort Worth, TX

Advanced Sales – Route sales driver

- Route delivery and delivery salesman.

- Delivery of more than $1000.00 worth of Merchandise daily.

- Maintenance of commercial vehicle and up keep.

2001 – 2003 Lowe’s of Mansfield, TX #1511

Floor Sales / Customer Service Associate – OSLG and Seasonal

- Forklift certified.

- Pricing, completing tasks, product knowledge, special order sales, etc.

Education

1995 – 1999 Mansfield High School, Mansfield, TX

- Graduated with diploma

2001 – 2002 Tarrant County College, Arlington, TX

- Basics- Major: Undeclared

2006 – Completed Entry Management Training Program

- This 8 week course consisting of projects, deadlines, 4 chapter tests and 1 final.

- Upon completion I am eligible for a Department Manager position.

2008 – Completed Management Training Program

- This 9 week course consisting of weekly projects, deadlines, 8 chapter test, mid

term and 1 final.

- Upon completion I am eligible for and Assist Store Manager position.

2009 – Completed Administrative Management Training Program

- This 6 week course consists of chapter test and 1 final.

- Relocated to training store for the 6week period.

Skills

- Forklift certified computer literate, people skills.

- Very good organizational skills, as well communication skills.

References

- Available upon request.

Email: ********.*.*****@*****.***

1723 Martinique Dr Mansfield, TX 76063

Mobile: 817-***-****

Work: 817-***-****

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