Administrative Asisstant/Officer Manager

AMANDA VILLEGAS

** ****** **** • Lake Ronkonkoma, NY 11779

910-***-**** • **************@****.***

QUALIFICATIONS PROFILE

Skilled and dedicated Administrative / Human Resources Assistant with proven talents supporting operational efficiency, performing HR generalist duties, and coordinating office procedures.

Expertise in overseeing and implementing administrative processes that maximize resources and control cost while minimizing redundancy and increasing efficiency.

Skilled in supporting senior managers and executives; coordinate calendars, meeting logistics, budgets, and travel plans while maintaining confidentiality. Possess Secret Security Clearance.

Adept at coordinating communications and correspondence as well as tracking, reporting, and compiling accurate and vital information for dissemination to managers and staff.

Excellent interpersonal skills leveraged to provide superb customer service, build strong working relationships, and bolster morale among diverse team members.

Knowledgeable with MS Office Suite, Word, Outlook, PowerPoint, and Excel; type 65+ wpm with complete accuracy.

PROFESSIONAL EXPERIENCE

U.S. ARMY SIGNAL NETWORK ENTERPRISE CENTER, Fort Bragg, NC

Associate Project Manager, Business Plans Division, 9/2010 7/2011

Manage administrative support services for Network Enterprise Centers (NEC) Business and Plans Manager while monitoring and coordinating personnel directives. Track and verify business case analysis; submit reports. Communicate with managers and staff to disseminate project details and report performance status. Coordinate meetings, calendars, and logistics; provide executive assistance. Manage correspondence including editing documents, memos, spreadsheets, PowerPoint presentations, and general communications. Maintain online resources including SharePoint portal libraries and websites. Oversee customer service programs including NEC Customer Service calendar.

• Deliver excellent customer service in all communications with team members and senior managers.

• Serve as key point of contact and subject matter expert regarding transmission of all tasks as communicated throughout office.

UNITED STATES AIR FORCE, Multiple Locations

Personnel Programs / Relocations Specialist, Fayetteville, NC, 3/2007 12/2008

Served as Manager with responsibility for coordinating administrative, budget, and logistics planning for relocating teams of more than 100 personnel. Coordinated all correspondence, information / data, filing, office and administrative management duties; streamlined execution of key HR-related programs. Communicated with leadership and teams; served as key point of contact for telephone inquiries and processing personnel relocation data. Provided counseling to staff members regarding new work assignments, separations, and retirements. Worked with technical systems including Military Personnel Data System (MILPDS). Tracked and reported relocation data.

• Delivered key contributions in providing administrative management of action requests, personnel records, and records management.

• Skillfully provided career progression advice and counseling to diverse team members while complying with policies and procedures.

Personnel Programs Manager, Mildenhall, UK, 2/2006 3/2007

Personnel Relocations / Formal Training Specialist, Mildenhall, UK, 3/2004 2/2006

Managed and administered duty status reporting programs and process to ensure streamlined international transfer of team members and accurate personnel tracking. Served as key contact for administering, scheduling, and overseeing training programs and related communications / correspondence. Utilized technical systems including online Temporary Duty reporting tool for Geographically Separate Units for accurate and timely reporting. Coordinated orientation programs for new team members; disseminated information, correspondence, and reports. Tracked and measured performance metrics. Communicated with key leaders and managers regarding supply management programs and issuing / collecting ration cards. Processed separation and retirement forms, medical leaves, and extensions of employment.

• Developed accurate reporting program for tracking international teams which resulted in 100% accuracy in online reporting.

• Recognized for excellent management of training and orientation programs for new team members; met all program requirements for timely information distribution.

Personnel Programs Manager, Apprentice, Fayetteville, NC, 3/2001 4/2004

Began tenure with U.S. Air Force in management trainee role gathering knowledge and experience to accurately, adeptly, and efficiently administer complex operational processes to align personnel needs with international and local / regional staffing requirements. Managed orientations, trainings, and communications with team members. Administered confidential personnel database. Communicated with managers and staff as vital point of contact for comprehensive HR administrative considerations.

EDUCATIONAL BACKGROUND AND AWARDS

ASHFORD UNIVERSITY, Bachelor of Arts, Law Enforcement Administration, In Progress

Selected Awards and Ribbons

Air Force Commendation Medal

Air Force Achievement Medal

Outstanding Unit Award with Valor

National Defense Service Medal

Air Force Longevity Service

Personnel Apprentice of the Year

Airman of the Quarter

Airman of the Year

~ References Available Upon Request ~

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