Project manager / Systems Engineer
Resume:
ROBINS M JAMES
Email: ************@*****.***; ************@**********.***
________________________________________
SYSTEM ADMINISTRATOR
MCP & CCNA certified Professional seeking assignments with an organization of repute
________________________________________
CAREER CONSPECTUS
Offering over 4 years and 3 months of experience in System Administration with technical expertise in implementation, operations & support functions.
Expertise in analyzing information system needs, evaluating en-user requirements, custom designing solutions and troubleshooting for complex information systems management.
Proficient in maintaining Desktops, Servers, Networks, Network Devices, Windows 2003 Server and IT Infrastructure.
Comprehensive understanding of networking concepts entailing, installing, configuring and maintaining Network Devices etc.
An effective communicator with exceptional relationship management skills with the ability to relate to people at any level of business and management.
Domain expertise: Information Security, IT Infrastructure Audit, Datacenter Solutions, Disaster Recovery & Best Practices.
________________________________________
KEY COMPETENCIES
System Administration – Technical Support Server Management
Trouble Shooting Coordination IT Infrastructure Management Man Management
Vendor Management Network Administration
________________________________________
EMPLOYMENT SCAN
THOMSON REUTERS Since July 2009 to till 2010 July
ROLE: OPERATIONS ENGINEER
INDLAW COMMUNICATIONS PRIVATE LIMITED Since May 2006 to Till June 2009 June 2010
Role : SYSTEM ADMINISTRATOR
Key Responsibilities:
Network & System Administration
Installing, configuring and maintaining network, systems, Servers,desktops and laptops equipments and devices.
Server Management and monitoring.
Configuring active directory; creating users / group and allotting permissions on resources such as File & Print Server.
Handling installation of network hardware components and configuring appropriate drivers.
Technical Support / Trouble Shooting
Troubleshooting problems pertaining to File Server, Mail Server, Workstation, System Performance, Network Administration, Application Conflicts and System Bugs.
Addressing queries regarding Information System / Software and extending onsite support to the clients including maintenance of hardware / software support.
Troubleshooting issues related to Exchange 2003, mail flow issues, backup issues, cluster issues, etc.
Assisting the L1, support executives regarding the day to day issues faced regarding Windows, Exchange Servers and User Administration.
Monitoring & Managing Active Directory integrated DNS, DHCP integrated servers.
Scheduling client IT environment awareness to existing team members and to new resource.
Manage vendor and supply relationship by ensuring timely deliverable.
IT Infrastructure Management
Maintaining updated documentation for current hardware and software configurations and also for proposed future installations, testing and modifications to the current environment.
Developing and negotiating with vendors for timely supply of inventory, computer peripherals and hardware devices as per SLA to facilitate smooth project activities.
Drafting IT budget, procurement of new IT equipments after proper evaluation (technical & business need) of the same.
Planning the IT infrastructure for networks (LAN / WAN), data centre power & cooling management, etc.
Technical Knowledge Purview:
Operating Systems: Windows 2000/ 2003 Server / Professional, XP, Cisco IOS, SQL, 2000 and 2005
Internet: LAN / WAN Environments and WiFi settings for laptops.
Efficient Altris Image Deployment & Well experienced in HP Service Manger Tool.
Installation, Administration and Trouble shooting in Windows Server 2000/2003, XP and 98
Well experienced in outlook and other mail settings, Sql Server 2005, File transfer Protocol (FTP) and with end users.
Expert in hardware installation and troubleshooting.
Devices: CISCO 2600, 2500 Series Routers, 1900 and 2500 Series Switches.
WAN Media: Frame Relay, ISDN
Security: McAfee Enterprise Edition Antivirus Products.
Protocols: TCP / IP, DHCP, DNS, PPP, ARP, SNMP, SMTP
Efficient trouble shooting of networks, systems and WiFi, Routers /a Switches
Well honed experience in Payment Gateway Management System
________________________________________
Awards and Appreciation
Extra mile award appreciation certificate for Dedicated support to Indlaw & Westlaw India from Tony Kinnear.Senior Vice President.- Asia .Thomson Reuters Legal.
________________________________________
PROFESSIONAL & ACADEMIC DETAILS
Bachelor Degree in Economics from Kannur University, Kerala, in the year 2003.
________________________________________
CERTIFICATIONS
Hardware and Networking from Cetus information Technology and solutions Private Limited
MCSA (2003), from Indian Institute of Hardware Technology (IIHT), Bangalore in the year 2004
CCNA Certification from CMS, Bangalore in the year 2005
REDHAT LINUX Completed from INDIA OPTIONS COCHIN ,In the year of 2010
________________________________________
PERSONAL DOSSIER
Date of Birth: 07th April 1980
Permanent Address: Mannanal House, Kilyanthara PO., Kannur 670706, Kerala
Marital Status: Married
Nationality: Indian
Language Proficiency: English, Malayalam, Hindi & Tamil
Notice Period required: 15 days minimum
Passport Number : F3263032
Visa Status : Visit
________________________________________
References: will be provided upon request.
Contact this candidate