Serena Pulley
*** ********* ***** ********* ****
Bellevue Nebraska 68005
************@***.***
Objective
Desire a buyer s position in the field of apparel merchandising and business administration utilizing my skills in merchandising communication and computers
Qualities/Capabilities
Express a very positive attitude strong leadership organizational verbal and written skills when communicating with various vendors to ensure correct products are being ordered for the business. Proficient with Microsoft Word Excel Powerpoint Internet
Experience
University Book Exchange Greenville North Carolina
Assistant Manager Art & Graphics Department December 2008-October 2009
Increased sales to $11 000 in 2009 more than department made in a decade
Participated with in-store events and helped with other promotional campaigns to increase
customer traffic
Trained new manager on operations used in the computer systems such as using the host to modify inventory check sales reports create purchase orders and receive shipments
Accepted responsibility as manager to maintain business when my manager was laid off
Communicated with many vendors and sales representatives for apparel and art supplies
Delegated and oversaw cleaning cashiering checking in of shipments and other related tasks were completed in an efficient and effective manner
Opened store and closed store to ensure security
Sales Associate December 2007-December 2008
Provided best customer service by having a positive attitude being knowledgeable about products and services
Handled daily transactions on register in areas of purchasing returns exchanges
Improved visual presentation of products on sales floor and created visual displays
within store
Used precise measurements while assisting customers with mat board cutting and
window matting of artwork
Checked in product shipments priced them and placed them in correct location on
sales floor
Ran errands to supply store with products that were high in demand by customers
Education
East Carolina University Greenville North Carolina August 2003-December 2007
Bachelor of Science in Apparel Merchandising Graduated Magna Cum Laude
Professional Affiliations
Member of Apparel and Interiors Merchandising Organization
Member of National Society of Collegiate Scholars