Customer Service Specialist

***** ******* **** ***. ***

Elk Grove, CA ***** Primary: 916-***-****

Secondary: 916-***-****

*********@*****.***

Elishama Hubbard

Objective To establish a position where I can utilize my dedicated abilities. I’m a hard working, enthusiastic team player with the desire to work in a Customer Service field. I enjoy helping/working with others and I’m always ready to work.

Experience February 2007 to Currently Employed Sacramento, Ca

Department of Mental Health

Office Technician

• Troubleshoot computer issues within the unit.

• Assist with software installation and setting up workstations.

• Maintain, monitor, and reconcile databases.

• Provide receptionist support to Human Resources.

• Assist departmental employees, other state agency employees, and the public with confidential or sensitive information.

May 2005 to February 2007 Sacramento, CA

Timberlake Medical

Customer Service Representative

• Retrieved incoming mail and sorted to deliver to the personnel department.

• Provided customer service assistance where I utilized office equipment such as Microsoft utilities.

• Provided minor networking assistance to the IT team.

April 2000 to January 2005 Sacramento, CA

Wendy’s International

Shift Supervisor

 As shift supervisor, I had to fully operate a shift consisting of cashiers, cooks, etc.

 Managed the total profits for gained in a particular day.

 Expanded sales to increase revenue.

Education 2007- Present Sacramento City College Sacramento, CA

• Successfully completed one semester in computer networking and computer science. I’m currently enrolled in Network Security and an advanced Networking course.

Interests My passion is computers. Even after a hard day at the office, I find myself in front my pc at home. I’m consistently trying to further enhance my knowledge as my goal is to become an IT professional.

Tips My work history has granted me the ability to work in any environment. I’ve work in various types of situations, and my passion for computers only makes the situation better. I would be honored for an opportunity to showcase my abilities to substantiate the information I have provided you.

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