Apt. ***
Irving, TX *****
Home: 972-***-****
Cell: 972-***-****
Scevvis N. Hunter
Qualifications
I have excellent interpersonal skills and a strong background in communications. Self starter by nature, I have also been trained to utilize community resources in order to better serve my organization’s mission. I have over six years of experience in Social Services, training and development, case management, and customer service. With impeccable work ethics, I would be an asset to any company and/or organization.
Experience
2004-2008 Department of Human Resources Birmingham, AL
Social Service Caseworker
• Receive and process initial reports of child abuse and neglect.
• Handle all walk-in, fax, and miscellaneous reports of abuse and neglect.
• Complete required forms and assign reports based on level of risk.
• Make appropriate referrals to mandatory reporters according to policy.
• Provide information so that clients are aware and able to access community resources.
• Conduct child abuse and neglect investigations.
• Document cases according to policy.
• Complete court reports and participate in court proceedings.
• Facilitate ISP meetings.
• Provide family support services.
• Aid in child placement.
2003-2004 Teletech Inc. Fairfield, AL
Technical Support Representative
• Provided technical support for internet customers.
• Completed technical support training and development courses.
• Assisted customers with email problems and passwords.
• Operated headsets while taking inbound calls.
2000-2002 JCCEO Birmingham, AL
Job Readiness Training Specialist/Case Manager
• Created and developed program curriculum.
• Facilitated workshops and career management activities.
• Submitted weekly, monthly, and quarterly reports through evaluations.
• Completed client intakes, assessments, and home visits.
• Linked clients with community support services.
• Prepared clients for job interviews.
• Trained clients on basic computer skills.Education
1990-1993 University of Alabama Tuscaloosa, AL
1995-1997 University of Alabama Tuscaloosa, AL
• Bachelor of Art in Communications/Public Relations
• Minor in Criminal Justice
• Deans List Spring of 97
• Internship C.I.T.Y Program of Tuscaloosa County