Customer Service High School

JOSEPH McCOY

*** ******* **. ***. * University Park, IL 60484 Mobile: 708-***-****

Email: *************@*****.***

Profile

Warehouse Lead with over 10 years of experience seeking a challenging yet rewarding position in a fast pace warehouse environment that provides opportunities for advancement. Proven knowledge of warehousing combined with excellent customer service skills. Very thorough in working well under pressure and meeting deadlines. Capable of leading and motivating a large group to accomplish goals.

Experience

2008- Warehouse Lead Jacobson Companies, Monee, IL

Present Assign and manage tasks for lift truck operators.

Supervise the flow of inbounds and out bounds.

Audit out bounds.

Organize pre shift meetings and motivate staff.

Spotting. (Move trailers to assigned dock doors)

Daily inspection of the building and all equipment.

2006 – Fulfillment Associate & Driver American Red Cross, Chicago, IL

2007 Prepare learning materials and equipment required for First Aid and CPR

Classes.

Ship or deliver & pick up equipment used for classes.

Restock new materials and perform weekly cycle counts.

Clean and maintain used equipment.

Assist in teaching First Aid and CPR.

2006 Dock Worker Averitt Express, Bedford Park, IL

Organize teams to load and unload.

Scan, count, sort, and re-weigh freight.

2005- Shipping Specialist Andrew Corporation, Orland Park, IL

2006 Picking and packing.

Prepare shipping documents.

Receive new product.

Prepare orders for LTL

2005 Dock Worker Milan Express, Summit Argo, IL

Recover damaged freight.

Separate product on mixed pallets.

2003- Material Handler Ace Hardware, Summit Argo, IL

2005 Load and unload

Oversee shipping & receiving.

Coordinate out bound shipments.

Receive and distribute new product.

Deliver internal mail.

2002 Material Handler Ozburn/Hessey Logistics Bedford Pk., IL

Pick and pack customer orders.

Prepare orders for LTL.

Load and unload.

Train new staff.

2001- Stock Clerk Big K Mart, Chicago, IL

2002 Set up food displays.

Restock shelves.

Unload new product.

Skills

Highly proficient with Microsoft Office, Bluegrass, and SAP.

Knowledge of ISO, Six Sigma, and OSHA regulations.

Advanced level experience with most material handling equipment

including use of scales and RF scanners.

Certifications

Crown reach trucks.

Hyster and Toyota lift trucks.

Ten speed and automatic Spotting truck.

Education

1998 Kenwood Academy High School,

Major in Music. Chicago, IL

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