Project Manager/Network Engineer
Resume:
Paul Benjamin
Davison, MI *8423
810-***-****(home), 810-****-****(cell)
*********@*******.***
Objective: To obtain position in Technical Support, PC Deployment, or as a PC Technician.
Contracted Experiences
Global Resources LTD, Tinton Falls, NJ Sept 2009 – January 2010
On Call Break Fix Technician
Worked as an on call break fix technician installing new computer parts in Dell and HP workstations.
BMC Solutions, Kennesaw, GA
PC Deployment Specialist March 2009 – March 2009
July 2009 – July 2009
Worked on various computer deployment projects installing new computers such as Dell Desktops, Hewlett-Packard Desktops, loading images, wiping harddrives and did an average of 20 to 40 computers while finishing deployments ahead of schedule.
Pomeroy Staffing Solutions, LLC, Hebron, KY Jan 2008 – Jan 2008
Spherion Corporation, Austin, TX Oct 2007 – Jan 2008
PC Deployment Specialist
Worked on various computer deployment projects installing new computers such as Dell Desktops, Hewlett-Packard Desktops, loading images, wiping harddrives and did an average of 20 to 40 computers while finishing deployments ahead of schedule.
Technician
BMC Solutions, Kennesaw, GA July 2008 – July 2008
Worked on a short-term project installing 6 Promethean interactive whiteboards for Warren Consolidated Schools.
The Computer Merchant, Norwell, MA March 06 – May 06
PC Deployment Specialist
Worked on various computer deployment projects installing new computers such as Dell Desktops, Hewlett-Packard Desktops, loading images, wiping harddrives and did an average of 20 to 40 computers while finishing deployments ahead of schedule. Also working on call position for Global Resources doing break fix work on computers.
Professional Experiences
Customer Support Representative January 2006 – April 2006
Protocol Integrated Direct Marketing, Lansing, MI
Answered 20 to 50 inbound calls per day that involved assisting end-users with troubleshooting, programming, and using Casio cash registers. Also logged information into a computer database for reporting purposes.
Volunteer January 2002 - Present
The Disability Network, Flint, MI
Worked in a computer technology center assisting people with and without disabilities on the computer, assisted an instructor while helping people with Microsoft Office programs, Internet basics, windows basics, and computer usage. Also tutored a person who was partially blind in Microsoft Office programs and computer usage.
Web Development Intern October 2001 – December 2001
iCan, Inc., Birmingham, MI
Coded and posted web content in an Allaire Spectra content management system for web management, developed employee blogs using HTML, Greymatter and CSS Style sheets and assisted with a web migration project (On a Roll Radio).
Customer Service Representative April 2001 – October 2001
Kelly Services, Auburn Hills, MI
Worked in a call center making outbound telephone survey calls to RGIS customers as well as reporting post-inventory audit survey data in computer database system, and exceeded quota by at least 5 calls per hour.
Education
Global Information Technology September 2009 – present
Network Engineering Professional
New Horizons Computer Learning Center, Troy, MI October 2003 - June 2004
CompTIA A+ and CompTIA Network+ Computer Training
Lawrence Technology University, Southfield, MI May 2001 - August 2001
Certification of Accomplishment – Web Design Program
University of Michigan – Flint, MI May 1994 - August 2000
Bachelor of Science in Computer Science
Skills
Arachnophilia, Allaire Spectra, Internet Explorer, C++, Hardware/Software Installations/Repairs/Upgrades, CSS, DOS, Telnet, Greymatter, HTML, JavaScript, MS FrontPage, MS Word, MS Excel, MS PowerPoint, WS-FTP, Windows 95/98/ 2000/XP/Vista
References furnished upon request.
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