Customer Service Administrative Assistant

**** *. *. *** ******, Apt#*

Miami, Florida *****

Phone: 305-***-****

Cell: 305-***-****

Carballo Vivian

Objective Pursuing a position with an organization that will utilize my education and professional skills.

Summary of Qualifications:

Competent, reliable, with a recod of increasing level of responsibilities.

High level of strong organizational skills

Handling several priorities at once.

General computer knowledge (Excel, Microsoft Word,

Powerpoint, and Outlook.

Eagerness to develop my potentials

Approximately my typing speed is 80 wpm.

Experienced, dedicated and hardworking.

Maintain all documentation updated.

Experience 2004- Still working Miami-Dade Transit Miami, Florida

Office Support Specialist II

Prepare agenda for weekly meetings.

Keep record of on-going projects, by employee and project, independently. (through Excel)

Filing of documents.

Inquire about routing of documents.

• Distribution of documents.

2000-2003 United Cerebral Palsy, Inc. Miami, Florida

Secretary

Prepared minutes for weekly meetings.

Prepared IEPs (report of teachers to parents),

Typed letters and memos for the Adult Department.

Filing of documents

Answered phones to parents.

Customer service at the front desk.

1999-2000 Department of Children and Families

Customer service at front desk.

Fill out application for food stamps for customers.

Inputting data on certain applications.

Phone service.

1993-2000 All American Containers, Inc. Miami, Florida

Administrative Assistant

Composed letters and quotations.

Prepared payments, and deposits.

Prepared approximately 50 to 60 invoices daily.

Filed and organized any data.

Typed at approximately 70 w.p.m.

Served in customer service over the phone.

1982-1992 American International Container. Miami, Florida

Administrative Assistant

Composed letters, quotations, and memorandums.

Kept filing in record and correct order.

Prepared invoices.

Served as back-up for Accounts Payable and Accounts Receivable at certain times.

Customer service over the phone and personally.

1979-1982 All Cargo Transport, Inc. Miami, Fl

■ Preparing Sight Drafts and Bills of Ladings

Education 2003-Still - Miami Dade Community College Miami, Fl

Bachelor in Science – Exceptional Education (Not yet)

1977-1979- Miami Dade Community College Miami, Fl

Graduated of Associate in Arts with Honors

1975-1977 Miami Senior High School Miami, Fl

Graduated from High School with Honors

Volunteer jobs:

Riverside Elementary School

Miami, Fl.

Volunteered for approximately (1) month after school hours.

Downtown Charter School

Miami, Fl.

Silver Bluff Elementary School

Skills Microsoft Word, Excell, Powerpoint, Microsoft Outlook.

Expectations To continue learning any new field or system, and fulfill

the expectations of the company for whom I would work.

Contact this candidate