customer service assoc.

Irving Torres

Kannapolis, NC

704-***-****

OBJECTIVE

Obtain a position where my management skills will be utilized for growth and profitable for the company.

PROFESSIONAL HIGHLIGHTS

Detailed oriented, able to multitask in a fast pace environment.

Satisfy client’s needs and demand in a timely and orderly manner.

Quick learner and adapt easily to new protocols and changing environments.

Proficient in MS word, AS400, Excel, Data Entry, and telephone support.

Excel in problem solving, project management, and office supervision.

Have strong communication skills, both written and verbally.

Fluent in both English and Spanish.

EXPERIENCE

Metrolina Greenhouses 01/200904/2009

Warehouse Associate

Shipping and receiving.

Load and transport all plants for shipment.

FedEx 09/2007 - 01/2009

Material Package Handler

Accurately sort all packages by counties daily.

Certified forklift and electric pallet jack operator.

Pitney Bowes Legal Solutions 03/2003 - 10/2008

TeamLead Effectively supervised a staff of 18 employees engaged in scanning images of all bank documents.

Handled shipping and receiving daily.

Sort and delivered mail as needed.

Order all office and printer supplies.

Operate high end color, black and white printers and scanners.

Printed, binded, collated and created custom tabs.

Burn data on CD in PDF, MS word or encrypted field when requested.

Quality Control of all scanned images.

Yale University 08/2001 -02/2005 General Services Associate

Grill cook helper.

Cut, prep, and sort deli, fruits, and vegetables.

Server when needed.

Maintained upkeep of campus grounds, dorms, and restrooms. (seasonal)

Tile America 08/1997 - 05/2001

Warehouse Associate

Load and unload freight trains and trucks daily.

Certified forklift, cherry picker, reach, electric pallet jack operator.

Order puller.

Stocked and maintained all warehouse material.

Maintained upkeep of warehouse, and loading docks.

Assist with bulky rush orders.

Cashier as needed.

EDUCATION

Numerous in house classes, seminars, and other training venues in management,

safety, sexual harassment policies and diversity.

James Hillhouse High School, High School Diploma

Auto Mechanics was my area of interest.

References Furnished Upon Request.

Contact this candidate