MARTHA WHITE

Houston, Texas 832-***-**** odqs41@r.postjobfree.com

EXECUTIVE SUMMARY

COMMITMENT | LEADERSHIP | INTEGRITY

Dedicated leader and team player, excellent motivational skills to build & sustain forward growth while motivating peak

individual performance from team members. Over 10 years of experience in a Financial Institution. Interested in pursuing

a career as Property Manager.

AREAS OF EXPERTISE

Operations Management Tenant Law Report Preparation

Staff Development Training Meeting & Event Planning

One Site

Real Page

Policies & Procedures Customer Services

PROFESSIONAL EXPERIENCE

CAPITAL ONE BANK HOUSTON, TX. 07/06 – 05/12

AVP OPERATIONS SUPERVISOR

Supervises and directs the input, maintenance and research on all deposit related systems. Ensures data integrity of all

individual application. Ensures proper training on new products and changes or new releases to all current and future

applications. Opened CD an MMA account. Processed customer, wire transfer, stop pays, and reissued bank generated

checks. Administers compliance with all IRS regulations relating to deposit processes. Conduct associates performance

plans, evaluations, and annual reviews. Represent Capital One in a professional manner at all civic and community affairs

on an as need basis.

ADVANCE AMERICA 08/02

– 07/05

BRANCH MANAGER

Manage various projects initiatives as they relate to Loss Mitigation. Built a clientele supported by 60% referral business.

Develop and implement strategic marketing plan for loan volume and new accounts. Controlled large deposits to ensure

deposits were timely made and prevent money laundering. Create special promotions, and outdoor advertising, and

coordinate all community events. Maintained a highly motivated and well trained staff. Schedule staff, give performance

reviews, and recommend salary increase.

BANK OF AMERICA 09/96

– 04/02

SUPPORT SPECIALIST II

Manage all aspects of day to day operations and reconcile a Global Finance account. Prepares and sends

correspondence to current and potential customers. Collect financial information. And process stop payments per

customer request. Coordinate work for special team projects. Process esceatment.

CONTINUED …

D E N N I S V A N

PAGE 2

Vault Services

Received and process deposits for commercial customers. Generate reports, performed ACH deposits. Notified customers

of discrepancies of deposits. Prepared mutilated for Federal Reserve.

D E N N I S V A N

PAGE 2

EDUCATION

Texas School of Business –Business Administration

Texas Southern University – Business Administration/Accounting

Houston Community College Professional Real Estate Inspector

Champion School of Real Estate Real Estate Sales Agent

Certification

Real Estate Inspector

Property Management CPM

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