Customer Service High School
Resume:
Karen Myers
Belpre, OH *****
**************@*****.***
May 22, 2012
In today's customer service oriented society, timely, friendly, proactive service is sought to enhance future business growth. Customer loyalty is always impacted when you employ the right service professional to represent you when assisting your valued customers.
My long term experience in the service industry has taught me how to meet and exceed each customer's expectations with service that sells. I have assisted all types of customers in all types of settings. I realize that acquiring and maintaining loyal repeat business as well as spreading the word of your business through these loyal patrons is of the utmost importance in every company. Positioning a company for better exposure and greater marketability is a task that I have performed with success many times.
I am an excellent trainer who achieves ongoing success with her teams by building morale, maintaining teams' self-confidence and training them to build the sale by improving their people skills.
It would be a pleasure to interview with you and I look forward to hearing from you soon. Please call me at 740-***-****.
Sincerely,
Karen Myers
Karen Myers
1428 King St
Belpre, OH 45714
Phone 740-***-****
Email: **************@*****.***
QUALIFICATIONS:
• Substantial experience and outstanding skills in customer service
• Accustomed to working in fast paced environments with the ability to think quickly and successfully handle difficult clients
• Use the Internet daily and know the workings of it from retail
• Completed training courses constantly to ensure maximum knowledge while working full-time
• Excellent interpersonal skills, ability to work well with others
WORK HISTORY:
Merchandising and Customer Assistant, Sears, 2007 - 2011
• Place orders to restock merchandise and handled receiving of products
• Extensive work with visual standards and merchandising items
• Assisted customers with locating merchandise
• Inventory processes
• Processed internet orders for customers
• Operated cash register
• Maintained appearance of stockrooms and sales floor
• Trained new employees
• Provided customer service in fast-paced atmosphere
• Assist customers with returns, purchasing store protection plans and service packages
• Answer telephone inquiries from customers and stores
Receptionist and Switchboard, Martin’s Peterbilt, 2006 - 2007
• Answer 12 telephone lines
• Answer telephone inquiries from customers
• Assist customers in person and via telephone
• Greet guests and customers and acknowledge appreciation to customers and encourage them to return
• Make coffee for guests, employees and customers
• Scheduling appointments and taking messages
• Assist other employees with various work loads
EDUCATION:
High School Diploma, Cornerstone Christian Academy
Contact this candidate