DORETHA POPE
*** *. ******* **.• Jonesboro, Georgia 30238
712-***-**** • *********@***.***
EDUCATION
SCOTT COMMUNITY COLLEGE, Bettendorf, Iowa
A.A. Accounting 1983
UNIVERSITY OF NORTHERN IOWA, Cedar Falls, Iowa
Liberal Arts Studies, 1980-1983
SPECIAL RECOGNITION
PRIDE AWARD, Sioux City, Iowa
• Personal Responsibility In Delivering Excellence
COMPUTER SKILLS
• Microsoft word and Excel
• CTR
• 10-key
• Federal Reserve
• Fundtech
• Metavante
• Mortgage Ware Software
• Soft Dent Software
WORK EXPERIENCE
SIOUX CITY DENTAL, Sioux City, Iowa
Office Manager, 2008-present
• Manage Accounts receivable, billing statements, payments and collections
• Accurately file insurance claims
• Provide office support through advanced computer skills in Soft Dent Software, Microsoft Word, Excel, and Televox
• Facilitate appointment scheduling and patient relations
• Articulate patient treatment plans and post visit recommendations
• Provide procedural operatory preparation and sanitation
SIOUX CITY TRUCK SALES, Sioux City, Iowa
Accounts Payable Clerk, 2007-2008
• Invoice Management
• Facilitate vendor communications
• Read and follow Plan-o-grams
• Mail and telephone clerical duties
SECURITY NATIONAL BANK, Sioux City, Iowa
Senior Operations Specialist, 1986-2007
• Wire Transfer Clerk
o Manage and balance daily incoming and outgoing electronic wire transfers
o Posted debits and credits to customer accounts
o Correspondent banks account and cash management
• Managed Automatic Clearing House
o Managed direct deposit systems
o Handled single entry and corporate tax payments
o Processed incoming and outgoing Federal Reserve items
o Provided clerical record support for existing clients
o Opened new accounts
• Accounting Assistant Duties
o Prepare expense checks, general ledger on-line entries, accounts payable and accounts receivables
o Acting retail loan processor
o Lien management
o Tracked and reported mortgage loan operations
FAMILY MEDICAL CENTER, Davenport, Iowa
Accounts Receivable Clerk, 1978-1980
• Reception
• File management
• Chart creation and transcription
References available upon request