Customer Service Administrative Assistant
Resume:
************@*****.***
Rene Martiz
Summary Over 8 years experience in clerical and customer service duties. Courteous and attentive to customers’ needs, will go the extra mile to accomplish goals. Not afraid to tackle new challenges.
Experience 09/08 to present Helpmates Torrance, CA Administrative Assistant
• Perform various clerical duties.
• Specialty training including ISF & US Customs filing, as well as dispatching. (DHL)
• Insurance claims data entry. Social security verification, Medical & Medicaid eligibility confirmation. (AMR)
03/07 to 08/08 Bank of America Carson, CA
Bank Teller
• Greet customer. Assist them with all their banking needs.
06/04 to 12/07 Venturi Staffing Partner Torrance, CA
Staffing Coordinator (In House Temporary Associate)
• Recruiting associates for clerical and light industrial positions.
• Confirm all forms are filled out correctly and all the information is accurate (W4, I9, HIPPA, Social Security Number, etc).
• Process the information through a customized program (QPII) and interviewing the candidates.
• Revise time cards from all the associates working on a weekly basis and make inquiry with the clients about the hours worked when discrepancies presented.
• Keep an excellent relationship between the client and Venturi Staffing. Help solve any problems that might surface on regards of our associates.
• Regulate the relationship between our associates and the clients, making sure that Venturi policies are followed and state laws are being obeyed.
• Other administrative duties.
11/03 to 05/04 Two Chefs on a Roll Carson, CA
Planning Clerk
• Plan production according to what the customers have ordered on a weekly basis.
• Train personnel on how to use the barcode scanning system and the software that came with it.
• Create manuals on the proper operation, cleaning procedures, and safety precautions when utilizing the different equipment on the production floor.
10/02 to 10/03 Venturi Staffing Partner Torrance, CA
Data Entry Clerk / Administrative Assistant.
• Assigned to various companies to perform an array of administrative assistant duties as well as data entry and customer service.
06/02 to 10/02 Prostaff ( Fortune Fashions) Vernon, CA
Data Entry Clerk
• Create labels with detailed information of what type of merchandise the boxes contained (size, color, PO, description, destination, etc)
Education
• El Camino Community College.
• High School Equivalent / Long Beach School for Adults.
Skills Data entry, word processor, customer service, phone operator, Microsoft® 2000 Server, Syspro™ Systems and bar coding operations, bilingual (Spanish), over 45 wpm. Knowledge of Word Perfect®, Excel®, and Power Point®. Troubleshooting Personal Computers, dismantle and installation of computer components
References Available upon request.
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