MICHAEL O. ADEGOKE
Apt #***
Los Angeles, CA 90014
Telephone: 310-***-****
Email: ********@*******.***
SENIOR BUSINESS ANALYST & QUALITY ASSURANCE LEAD
Professional Summary
A self-motivated and successful Senior Business and Quality Assurance Analyst with over 15 years experience identifying all phases of software development life cycles. Proven skills includes determining system requirements and specifications for complex application projects, performing all test cycles, and motivating teams to achieve company’s goals.
Education:
UNIVERSITY OF ST. THOMAS- ST. PAUL, MINNESOTA
• Master of Software Science (2006) – Present
• Bachelor of Arts Telecommunications and Speech Comm. (1993) – Graduated
• Bachelor of Arts Computer Science and Software Design (1993) – Graduated
• IBM University (Palisade, NY (Information Advisory Diploma) (1997) – Graduated
UNIVERSITY OF MINNESOTA (1989) – Graduated
• Associate of Arts Degree
Business Skills and Platforms:
POSITIONS Senior Business Analyst, Senior Quality Assurance Professional, Developer, QA Lead, Facilitator
INDUSTRIES Financial, Retail, Manufacturing, Transportation, Insurance, Education, and Pharmaceutical/Biotech, Non Profit Organization, Government, HealthCare and Hi-Tech E-business,
LANGUAGES Basic, Microsoft Access and Visual Basic, SQL, PL/SQL, XML, UML and HTML/HTTP
REPORTING Crystal Report, Gelco Financial Reporting Mgmt., Cognos,
DATABASE & TOOLS Oracle 9i, MS SQL Server 7.0, MS-Access, DB2, TOAD 7.5, ODBC, 1SO-8583, F-Secure SSH Client, QMF 6.1.1, Ultra Edit, Axio Client 4.4
DEVELOPMENT SUITE Clear Case, Rational Clear Quest, Rational Rose, Requisite Pro, UML, Agile
APPLICATIONS SOFTWARE Clarify, HOGAN, Retek RMS/RSS, PWS, Microsoft Office Suite (97, 2000) – Excel, Word, Outlook, and PowerPoint, MS Project, Niku, Visio,
OPERATING SYSTEMS Novell, Windows NT/2000/98/95, Novell, MS/DOS, OS/2, VAX/VMS, UNIX, Mainframe, Client/Server
WEB SERVERS Web Sphere, Web Server, AssetLock BC app Servers,
TESTING TOOLS Mercury WinRunner, Test Director, Rational Rose, Beyond Compare 2
VERSION & SOURCE CONTROL PVCS version manager, Defect Tracker, Remedy, Bug tracker, Lotus, and, MS Visual SourceSafe, SharePoint,
METHODOLOGIES IBM/ISM (IBM Systems Management), Prototyping, Waterfall, Rational Rose & Rational Unified Process (RUP), Capability Maturity Model (CMM), Rapid Application Development (RAD), Agile 2006
DESIGN AND MODEL TOOLS Data Warehouse, Data Mart, Data Mining, Database Modeling, Class Diagram, Use Case, Interaction Diagram, Component Diagram, Data Flow, (Microsoft Visio 2000), CaliberRM
SOFTWARE TESTING Writing Manual and some Automated Tests, Creating Beta, Regression Tests, Testing software developed by outside vendors, Client/Server Testing, Testing Web Applications, Functional, Smoke, Usability, User Acceptance (UAT), Unit/Module, Integration, System, Installation, Black and White Testing.
CERTIFICATE COURSES OF COMPLETION Contracting for Project Managers 1, IBM Net. Commerce Version 3 Implementation, Consulting Skills Fundamentals and Methods, DB2 for OS/390 Data Sharing Implementation, Project Managers (PMT1), Transformation 2000 Phase 1, 2, 3 Methodology, Data Administration and Design (Methodology for Data Modeling, IGSI Solution Development, Data Warehouse Enablement, Year 2000 (Readiness Review and Contingency Planning), Software Testing Effectively (Year 2000), Lotus Domino 4.5 and Notes Application Development 1, RAS – Software Testing, Programming in Microsoft Visual Basic, PowerStart GBR Approach , Gap Analysis
Project Experience
NATIONAL MARROW DONOR PROGRAM - Wisconsin / Minnesota Senior Business Analyst and SDLC Team Lead Aug 2008 – Present
• Performing a role as a Senior Business Analyst /Process Lead, facilitating meetings, mentoring, and gathering requirements from feasibility through delivery and evaluation
• Instructing and mentoring two junior BA’s on multiple projects, while identifying business risks, solving issues, and educating stakeholders on how to apply software development life cycle (SDLC)
• Working with users, stakeholders, quality assurance and development team coordinating project scope and timelines while utilizing industry best practices framework (Agile and RUP Methodology)
• Demonstrating leadership and intense problem solving skills on three large, cross functional projects; Hematopoietic Stem Cell Transplant (HSCT), Immune Deficiencies HSCT, and Chronic Granulamatous Diseases.
• Identifying client’s organization's strengths, weaknesses and making recommendations for areas of improvement.
• Ensuring issues are identified, tracked in SharePoint, reported on and resolved in a timely manner
• Analyzing the business and processes to discover the root causes of problems while presenting each problem to the users for discussion and resolution
COLLINS & ASSOCIATES - Bloomington, Minnesota Business IT Process Lead April 2008 – Aug 2008
• Established a system methodology to effectively and efficiently control the report gathering process, while ensuring business and technical impacts of proposed changes are understood and managed appropriately
• Participated and worked with report writer/development team to create company’s methodology for the Reinsurance group-.
• Responsible for planning, developing, coordinating and implementing a blue print for the QA team for delivering the final product to the customers.
• Managed the scope of testing activities for all report applications, creating test cases and matrix to support each report as well as coordinating the process necessary to successfully complete testing.
• Obtained daily feedback from IT team to assure that QA efforts met project stakeholders requirements from a product/quality build perspective
• Facilitated daily meetings while demonstrating and training staffs on the new RUP methodology and flow.
HENNEPIN GOVERNMENT CENTER – Minneapolis, Minnesota Senior Quality Assurance Lead October 2007 – Feb 2008
• Responsible for testing report solutions created using Cognos 8 suite, Query and Analysis Studio, while working closely with the Business Intelligence (BI) Data Architect and other multidisciplinary team members to deliver efficient solutions that meet or exceed business requirements.
• Assisted IT department managers in selecting information management tool, technology requirements, while providing training to peers on following standards practice and procedure needed to succeed in the IT environment
• Worked with business users to developed BI requirements, master test plan, design reviews, report validation, and coordinated with Junior Business Analysts on effective QA Process.
• Responsible for testing External/Internal HR Employee Turnover Reports. This included testing raw data in Stage, Storage and Presentation phases through SQL codes and ETL
PIPER JAFFRAY COMPANY – Minneapolis, Minnesota Senior Quality Assurance Lead March 2007 – Sept 2007
• Took a lead role on a $10 million project to organize, test and meet with subject experts to facilitate meetings and create test steps to execute AOM, ACWS, and ICI print Flow projects
• Organized, setup, and performed testing on ADP connection flow to USBC System Fail Over. (Eagan Location) This test was to validate the flow of Trades to the Eagan System
• Created ADP Master Defect Report Form while assisting and training SME’s on how to update and execute their test cases
• Maintained a master daily defect spreadsheet while updating Test Metrics based on the SME’s results with a ‘pass/fail’ status.
• As defect reports came in from each SME, facilitated and met with each developer to discuss defect status and Application Interface Readiness.
• Met on a daily basis with manager to discuss outstanding defects, show stoppers, risk and test matrix.
BEST BUY – Richfield, Minnesota Quality Assurance Lead & Business Analyst August 2006 – Feb 2007
• Performed as lead QA in GUI application (Automated Retail Configuration and Help Information Engine) software to simplify the installation of ESS’s in stores.
• Recommended and described testing strategies to be employed by the team, including process to be used by the UAT Test Coordination (Cook Procedure)
• Identified the Quality Control process needed to support the ARCHIE 2.0 VISTA Release
• Created Master Test Plan and Scripts for testing the installation of the BBI Software
• Ensured that all ‘Critical’ and ‘Major’ defects to create ‘Show Stopper’ were addressed and remedied as quickly as possible.
• Presented recommendation approach to team managers and directors for the ARCHIE 2.0 Vista test release.
GMAC RFC – Richfield, Minnesota Quality Assurance Lead January – June 2005
• Provided high-level estimate for each potential Business SR’s defined prior to the BRS Review. Estimates included time to create the Master Test Plan, Test Case creation, and Test Case execution.
• Created the Master Test Plan based on the final BRS & SRS reviews.
• Used TestDirector to execute all manual and automated test scripts
BLUE CROSS BLUE SHIELD OF MINNESOTA – Eagan, Minnesota
Quality Assurance Lead August – December 2005
• Tested a $1.3 million Web logic, JSP/EJB application for improving the ability to deliver financial settlements stop loss, IBNR, RSR and performance guarantees.
• Created from scratch, test plan, documenting inputs/output, processes, test cases, and SQL scripts to run settlement calculation related to every aspect the SCS application while storing the settlement data within Java-based clients database (CMT/CBM Oracle)
• Validated data to ensure application retrieved from multiple data sources such as CMT (Client Management Tool, Corporate Business Model (CBM), CMT data and other data sources.
• Created and executed various test case automation while using RUP methodology as guidelines and protocols to define all phases of the project such as project initiation, inception, use case diagram/walk-through and requirement
INGENIX/UNITED HEALTH CARE – Eden Prairie, Minnesota Quality Assurance Analyst – ETL Informatica March – August 2005
• Performed manual test for a Data Warehouse project (ROSETTA – Blue Shield of California) in an ETL environment.
• Created standard test cases using Ultra Edit-32 to perform negative, positive test, test cases based on the business requirement rules, and worked with the business analysts to complete each test cycles.
• Used F-Secure tool to download flat files for creating test data in a UNIX environment.
• Added defects in dev track (in house tool) which were later assigned to developers.
• Verified data layout in Axio Client 4.4 to ensure accuracy of data layout.
• Performed regression test for validity of each code release.
PROMETRIC– Edina, Minnesota
Quality Assurance / Senior Business Analyst July 2000 – Oct 2001
Leadership Role
• Reported to the project executive while providing internal leadership for conceptualizing the project vision scope.
• Identified all the business requirements and processes while providing support to 6 junior business analysts.
• Lead in the planning stages of the software life cycle while influencing project executives to utilize the Rational Unified Process (RUP) and RequisitePro boosting production by 50%.
• Facilitated weekly meetings with the Call Center information providers.
• Lead in the effort of identifying and implementing business solutions through data interpretation and logical diagrams such as flowcharts, prototype models, and sequential class diagrams.
• Assisted in creating over 460 use cases for capturing the business requirements using the Unified Modeling Language (UML) as a “blueprint”.
• Performed gap analysis with the Call Center managers and Stake Holders to discuss new releases and future enhancements for the project.
• Developed comprehensive IT test plans and test cases for the Quality Assurance Team, while creating, executing and managing project defects in Mercury Test Director 7.0.
• Coordinated all software configuration tools such as reports, source code, test cases, designs, scripts, tools, and documentation needed to implement each release.
IBM GLOBAL SERVICES – 25 United States Sr. Advisory Info Tech. Specialist May 1994 – March 2000
Land’s End Company - Dodgeville, Wisconsin- QA Web Application Developer
State Farm Insurance Co. Bloomington, Illinois Sr. Business/Test Analyst
Novartis Company Lincoln, Nebraska Sr. Advisory Info Tech. Specialist
Ford Brown Hospital Ft. Lauderdale, Florida Sr. Advisory Info Tech. Specialist
Pepsi Cola Company White Plains, New York Sr. Advisory Info Tech. Specialist
Pacific Company Seattle, Washington Sr. Advisory Info Tech. Specialist
Atlanta Electrical Power Columbus, Ohio Client Server Compliance Mgr.
Sprint PCS Overland, Kansas Sr. Business Analyst
Ruan Transportation West Des Moines, Iowa Sr. Developer /Tester
Circuit City Richmond, Virginia Sr. Developer/Tester
• Performed a QA/BA lead role providing support on multiple projects totaling more than $25 million for many large U.S. companies.
• Interacted with many subject matter experts, preparing numerous test plans, overviews, strategies, and scopes
• Played a major role in performing integration, functional, regression, and system and user acceptance test
• Assisted on in gathering requirements, while utilizing IBM/ISM systems management methodology