Sales Manager
Resume:
Timothy R. Michaels
Roswell, GA 30075
****************@*****.***
CROSS-FUNCTIONAL MANAGER
Accomplished, versatile Fortune 10 manager with over ten years of progressive experience in process improvement, operations/sales management and global project logistics management, execution and sourcing
• Ability to deliver strong and sustainable financial results within highly competitive business markets and industries
• Expert analytical, negotiation, team building and project management skills
• Certified Six Sigma Quality Blackbelt
PROFESSIONAL EXPERIENCE:
Director, Project Sales and Business Development January 2010 – present
ATS International; Atlanta, GA
Responsible for identifying and securing international logistics business to feed into ATS Specialized services. Primary focus is on building relationships with dormant accounts selling into the wind renewable energy market. Secondary goal of identifying existing ATS accounts with international logistics needs but not currently served by other subsidiaries of Anderson Trucking Service.
Projects Logistics Manager July 2008 – January 2010
GE Energy, Power and Water; Atlanta, GA
Responsible for development and implementation of an international project logistics management team for water treatment and processing projects
• Advise sourcing and project management teams on defining and implementing steps to focus on global project management needs and project logistics proposal requirements
• Drive supplier standardization to new project sourcing requirements
• Provide logistics and management expertise as the liaison between sourcing and project management
Projects Logistics Manager 2005 – July 2008
GE Energy, Logistics & Trade Services; Atlanta, GA
Responsible for global project logistics supporting wind turbine delivery, installation and commissioning
• Successfully led development and execution of project allocation tool and fixed pricing strategy directly resulting in $65MM of profit within two years of process implementation
• Led cross-functional team to establish processes and implementation of rail-delivery strategy resulting in two-year profit contribution in excess of $8MM
• Managed international team to logistically support planning and execution for small- to large-scale projects in Asia, Europe and the Americas
Regions Sales Manager 2002-2005
GE Advanced Materials, GE Polymershapes; Westboro, MA
Responsible for driving sales growth and improving profitability of nine distribution sales branches with $58MM in annual sales
• Managed branches to 6% sales increase in 2004 while improving operating margin from ($800k) to $1MM
• Achieved more than $2MM in cost-savings; realigned sales territories to improve local branch sales presence and services
• Grew sales 27% in 2005 by developing and leading teams in a unique sales growth strategy that focused on market penetration
• Identified, hired and retained top-performing employees to significantly drive sales and market share growth
• Maintained and improved key supplier/distributor relationships by fostering a team approach
Region Operations Manager 2001-2002
GE Supply, A Division of GE Company; Westboro, MA
Responsible for operations, transportation and facilities management of two Regional Distribution Centers supporting $80MM+ in sales
• Designed, developed and implemented a performance-to-standards warehouse and transportation database which served as a baseline for analysis and process improvement
• Designed, developed and implemented a LTL carrier performance database to assist in improving customer service and sales
• Designed, developed and implemented a stock-sales improvement plan based on a formalized region-wide quality assessment that quantified customer needs and uncovered sales force requirements
Branch Operations Manager 2000-2001
GE Supply, Houston, TX
Provided operational and quality leadership for two branches with sales totaling $76MM
• Increased operating margin to $4.9MM from $629K through improved productivity and effective sales support
• Honored for top 2001 GE sales volume in the Division (120+ branches)
• Led team to improved 2001 Stock Sales of $38MM which represented 9% over annual budget
• Successfully managed branch-wide costs including warehouse and special projects
• Led creation of new procedures for on-site services in support of customer construction of power generation plants
• Honored as one of five branch management teams earning an invitation to the President’s Club annual trip
• Directly managed 18 inside salespeople and 3 operations/administrative support personnel; indirectly managed 15 warehouse support personnel (third-party logistics provider)
Marketing Manager 1999-2000
GE Supply, Shelton, CT
Managed the establishment, standardization and operations of call centers that focused on improving sales availability of stock electric motors
• Initiated and led a program which served as the baseline for GE Supply’s movement into e-commerce
• Successfully established eight regional call centers within 12 months
• Created the Call and Prospect database used for data collection throughout the program
Quality Blackbelt 1997-1999
GE Supply, Richmond, VA
Member of a team that introduced Six Sigma methodology to the sales and operations functions within the Division
• Improved branch operations processes utilizing Six Sigma methods that identified and measured customer “Critical to Quality” service requirements
• Created the prototype for customer-specific GE Supply performance charts (customer dashboards)
• Conducted Greenbelt training business-wide
Logistics and Infantry Officer 1986-1997
United States Marine Corps
• Managed, trained and led infantry units of up to 200 personnel over a two year period
• As a recruiting support officer supported eight stations in their program enlistment effort
• Supported all logistical requirements of units up to 800 personnel which included overseas deployments
EDUCATION & TRAINING
Georgia Institute of Technology, Atlanta, GA 2009
Executive Masters International Logistics
University of Oklahoma, Norman, OK 1998
Masters of Arts, Managerial Economics
Iowa State University, Ames, IA 1986
Bachelor of Science, Business Administration
General Electric Company
• Certified Quality Blackbelt – Ft. Wayne, IN
• Advanced Managers Course – GE Corporate Leadership Development Center, Croton-on-Hudson, NY
• Achieving Business Impact – GE Energy, Greenville, SC
• New Managers Development Course – GE Corporate Leadership Development Center Croton-on-Hudson, NY
• Global SCM Executive Seminar – Clarkson University, Potsdam, NY
• Change Acceleration Process (CAP) Coaches Workshop
United States Marine Corps
• The Basic School and Infantry Officer’s Course – Quantico, VA
• Logistics Officers Course – Little Creek, VA
• Various Total Quality Leadership Courses – Okinawa, Japan
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