Administrative Assistant Real Estate
Resume:
RaShawna R. Fisher
Cleveland, OH 44110
*************@*******.***
QUALIFICATIONS: Effectively supported various upper management levels while performing responsibilities with great integrity. Maintain high skill level of attention to detail and efficiency. Provide excellent client and customer support.
EDUCATION: Kaplan University of Higher Education-Online
Major: AA in Human Services –Present
Bryant & Stratton Business Institute
Major: Secretarial Procedures/Word Processing
Dean’s List: 3.6 G.P.A.
SKILLS: Type 70 WPM, Transcription, Internet Research, Proofreading, Windows 7, MS Vista, MS 2007,
MS Excel, MS PowerPoint, MS Access, MS Outlook, Lotus Notes, Lotus Windows, Word Perfect Windows, Ami Pro
EXPERIENCE:
6/09 – 9/09 AREA TEMPS, Parma, Ohio
(Contractual) Administrative Assistant – Maloney + Novotny, LLC, Cleveland, OH
• Provided administrative support to CPA Shareholders
• Assist HR manager with employee benefit enrollments, maintained confidential employee records
• Provided front desk coverage for the receptionist
4/08 – 5/09 SPHERION STAFFING, Lakewood, Ohio
(Contractual) Administrative Assistant Lifestyle Health Coaching – Nationwide Better Health, Solon, OH
• Call audit requests, audit reports
• Daily tracking reports, track scheduled and coached sessions
• Work requests, system errors/issues
• Staff meeting minutes
• Distribute coach caseloads, surveys
• Maintain trainings report
• Collate materials for trainings and meetings
• Maintain/distribute updated resource materials for coaches/CSR’s/remotes
• Maintain portal and kits access log
• Update CCR in NBH and Legacy platforms
• Screen resumes’, process new hires
• Maintain coaches weekly schedules, availability schedules
• Telephone log tracking, issues
• Update contact information for remote and on-site coaches
• Assist with special projects
• Tracking non-recorded call audits
• NRT Login activations
Administrative Assistant Policy Department – Victoria Insurance, Highland Hills, OH
• Purge client files/policies
Administrative Assistant Payments Department – New York Life, Lakewood, OH
• Set-up customer payment accounts
9/07 – 4/08 VOLT SERVICES GROUP, Beachwood, Ohio
(Contractual) Administrative Assistant Real Estate Claims Control – Progressive Insurance, Mayfield, OH
• Prepare PowerPoint presentations for real estate migration sessions project
• Maintain calendars, schedule meetings
9/07 – 4/08 VOLT SERVICES GROUP, Atlanta, Georgia
(Contractual) Administrative Assistant International Pricing Dept. – FedEx Trade Networks, Atlanta, GA
• Compile rates from various international freight carriers to produce rate quotes
• Prepare weekly and monthly summaries for quote requests
• Assist in updating rate manuals
• Enter rates for various rates logs and spreadsheets
• Assist with special projects
9/06-6/07 AXIOM STAFFING, Atlanta, Georgia
(Contractual) Liaison for HR and Finance Depts. –Schenker/BAX Global, Atlanta, GA
• Update various spreadsheets for terminated, new hire and current employees
• Post jobs on internal websites and various other job sites
• Prepare new hire packets and orientation schedules
• Generate requisition numbers for jobs to be posted
• Assist with presentations and projects
• Maintain employee records with high confidentiality
• Copy and scan invoice batches for accounts payable
• Scan and fax W-9’s for new vendors
• Update invoice batch logs
• Maintain office supplies for both departments as needed
Administrative Assistant Claims Department – Builders Insurance Group, Atlanta, GA
• Paid workman’s compensation bills through in-house bill payment system
9/05 – 3/06 SNELLING STAFFING – Marietta, Georgia
(Contractual) Administrative Assistant to Regional Sales/Marketing – Varian Medical Systems, Marietta, GA
• Coordinate seminars, road shows and site visits including luncheons
• Set up shipment of necessary materials and literature for customers and shows
• Arrange travel, lodging, meals and ground transportation for DM and attending customers
• Maintain/update database of all medical equipment at sites in all regions
• Generate and revised purchase orders of software for training sessions and equipment
• Updated entire filing system for sites in all regions
3/04 – 7/05 THE AYCO COMPANY, L.P., Atlanta, Georgia
Executive Assistant to VP of Financial Counseling and Financial Analyst
• Coordinate and maintain VP’s schedule, travel reservations and meetings
• Transcribe dictations of meeting letters, summaries and memorandums while remaining compliant
within quality control guidelines
• Generated weekly expense reports
• Prepared new client files and client transfers from inter-office and regional account managers
• Produce monthly and quarterly client frequency reports
• Maintained dictation log for all correspondence twice monthly
• Collate and organize necessary data for client income tax returns to be prepared
• Assist financial analyst in preparing necessary extension and estimated payment vouchers for
clients
• Kept abreast of all updated client information for main/travel files, investment statement files,
update information on the client control database
* References available upon request
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