Engineer Manager

Wayne S. Ackley • *******@*****.*** • 407-***-**** • http://www.linkedin.com/in/wayneackley

Influential & Innovative Chief Information Officer (CIO) / Senior IT Management Executive

Leveraging 30 years of Experience in Organizational Growth, Performance, & Profitability

in both Start-up & Established Work Environments

Expertise & Certifications

Cloud Technologies • Technology & Business Strategy • Business Intelligence (BI) • Technology Infrastructure • Business Development • Financial Management & Cost Control • Product Management • IT Governance • Process Improvement • Emerging Technologies • Mobile & Digital Technologies • Certifications: Certified RedHat Engineer, Certified Novell Engineer, Certified Novell Administrator, A+ Certified Service Technician

Professional Experience

Director of Information Technology, My Florida Regional MLS (http://www.mfrmls.com/) 2011 – Present

• Championed smart use of technology to align and streamline business processes while maintaining obligations to 15 Realtor Associations, representing over 34,000 members.

• Leveraged cost-saving project management procedures, improving productivity, workflow, and automating manual processes; these efforts resulted in immediate savings of over $100,000 in 2011.

• Established a new inventory management system, supporting the audit of both hardware and software capital.

• Co-authored corporate disaster recovery plan by applying business continuity planning.

• Utilized Microsoft (MS) SharePoint services to extend capabilities for organization.

• Implemented Lean Six Sigma methods of continuous quality framework and training to ensure IT operations evolved to meet changing needs.

Director of IT Operations & Senior Manager of Corporate IT Support, Bonnier Corporation (http://www.bonniercorp.com/) 2007 – 2011

• In 4 years, delivered over $3 million in savings via vendor negotiations and $1 million through system improvements.

• Consolidated PBX systems nationwide to Avaya VOIP system over MPLS, realizing an immediate savings of $160,000 a year from long distance calls.

• Renegotiated contracts and services with vendors to reduce service costs by 40%.

• Decreased the amount of trouble tickets by 90%, using new quality and service metrics; resulted in customer satisfaction by 38%.

• Executed a corporate-wide Radius and Active Directory integrated wireless network for secure connectivity of portable wireless devices increasing user flexibility, safety, and productivity.

IT Manager / Senior Network Systems Engineer, Advanced System Technology, Inc.

(http://www.astcorp.com/) 2001-2007

• Chief (non-government) member in orchestrating the Program Executive Office for Simulation, Training, and Instrumentation’s (PEO STRI) IDE facility for OneSAF / Future Combat Systems and CTIA / L2T projects – the U.S. Army’s next generation of war game simulations.

• Reduced operational expenses by 60%, and maintained 99.998% uptime by utilizing Open Source solutions.

• Mitigated impact on project costs creating and implementing procedures for security, email, Internet usage, access control, disaster recovery, and incident response.

• Authored technical documents for information security, risk assessment, vulnerability, penetration testing, and physical security.

• Supported large enterprise multi-platform environments, Windows, Debian Linux, and RedHat Enterprise Linux.

Education

Bachelor of Science (B. S.), Computer Information Systems, Excelsior College, Albany, New York

Associate of Science (A. S.), Computer Technology & Computer Science, Seminole Community College, Sanford, Florida

Contact this candidate