Sales Customer Service

OBJECTIVE: A challenging diversified position utilizing comprehensive knowledge and experience, while offering an opportunity for professional growth and advancement.

EDUCATION: Stony Brook University May 2012

B.S. Sociology

LEADERSHIP EXPERIENCE:

Keeper of Records (Historian), Kappa Alpha Psi Fraternity Inc. Present

• Maintain records of official meetings and ensure that entire chapter is up to date

• Control and submit necessary roster paperwork to nationals and monitor the chapter

• Attend weekly meetings with key faculty and staff to conduct fraternity business

• Create proposals for grants and other sources of funding for various projects as well as maintaining the budget allotted

Vice President, COALITION Spring 2009-Present

• Chief programming manager for Coalition, which brings ethnic unity through urban culture and music

• Utilizes the school reservation system to insure space for programming as well as oversees that programs are in the guidelines of the university and the organization

Community Service Chair, Kappa Alpha Psi Fraternity Inc. Spring 2010 -

• Organize various community services with different organizations for fraternity members to participate in, such as college tours, fund raisers, and various awareness projects

• Create promotional fliers and utilize other marketing resources to promote various events

• Attend weekly meetings with key faculty and staff to conduct fraternity business

WORK EXPERIENCE:

Executive Team Leader (Intern), Target Corp., New York, New York Summer 2011

• Drove profitable sales and implementing methods to enhance this goal

• Leader on Duty for entire store of 300+ employees

• Managed sales teams varying from overnight to sales floor

Salesperson (commission based) , Macy’s Inc., Manhattan, New York April 2009- September 2010

• Maintained sales quota and sales floor appearance

• Delivered excellent customer service in fast paced environment

• Learned basic functions of retail stores

Manager, Beauty Bar Boutique - Burlington, NJ September 2007-March 2009

• Coordinated Schedule, Supervised sales force of 10-15 employees, as well as reconcile bookkeeping

• Control pay roll and provide leadership to sales force

• Leader on Duty

Standardized Patient, Clinical Skills Center- Stony Brook University Hospital March 2009-June 2011

• Portray fictional illness or conditions for medical students to be graded on their clinical skills

• Administer exams and grade medical students on their performance

PROFESSIONAL DEVELOPMENT:

LeadStrong, Stony Brook University Student Leadership Conference Fall 2010

LeaderShop, Student Leadership Development Program Spring 2010

ADDITIONAL ACTVITIES:

Member, Caribbean Student Organization Fall 2008-Present

Member, Latin American Student Organization Fall 2008-Present

HONORS/AWARDS:

Northeastern Province Keynote Speaker Spring 2011

Dean’s List Fall 2009, Spring 2011

Initiate of Kappa Alpha Psi Fraternity Incorporated Spring 2010

SKILLS:

Microsoft Word, Excel

Mac OS

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