Customer Service Manager
Resume:
***** **** ** **** *** FL *****
386-***-**** **********@*****.***
Christina hogan
objective
My Objective is to find employment within a company or corporation which allows it’s employee’s to expand on current knowledge and skill sets.
Functional summary
I am a Graduate of Dabney S. Lancaster Community College with an AAS in Office Systems Technology and Career Studies Certificates in Business Leadership and Business Communication. I minored in Criminal Justice and Organizational Behavior. I feel that I am a very qualified candidate for employment with your Company.
Summary of qualifications
I have excellent Customer Service Skills, I have a knowledge of most software systems, I have several years experience between Education and Employment in the Area’s of Data Entry, Reception and Staff Coordinator/Scheduler. I feel I would bring my experience PLUS a positive attitude to any position I am offered.
Employment
Castro Realty & Property Management
Secretary/Office Manager
Made appointments for Realtor or Broker as needed. Answered question’s from the general public about Rental Properties or Current sales listings.
Documented Rent Receipts, Late Payments, 21 day notices, 30 day notices and Eviction notices.
Collected information about potential renters and submitted them to our legal team for background check.
Called previous landlord’s for reference purposes.
Screened call’s - took messages and wrote up work order’s and followed through with the appropriate person’s to ensure customer satisfaction and cost effectiveness were met.
Taskmasters of Citrus County
Wrote work order’s - submitted work order’s, contacted sub-contractor’s.
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Education
2004-2006 Dabney S. Lancaster Community College, Clifton Forge, VA 24022
Student/Work Study Lab Assistant
Took Classes in Business Management and Communications while performing Work Study for Gary S. Boyer Sr. CLET as the Lab Assistant for Criminal Justice Programs. I earned my Certification in Comphotofit Technology and Finger Printing while achieving my Career Studies Certification in Business Leadership and Communication.
1996-1998 Dabney S. Lancaster Community College, Clifton Forge, VA, 24022
Student/Work Study Nursing Office/Switchboard.
Graduated with AAS in Office System Technology
Languages
English
REFERENCES
John Castro 352-***-****
Nancy Castro 352-***-****
Lynn Fry 321-***-****
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