Sales Customer Service
Resume:
Kimberly Hutchinson
Warehouse Associate at Chicago Architecture Foundation
Chicago, IL
**************@*****.*** - 612-***-****
Enthusiastic and motivated professional with excellent organizational skills. A self-motivator who is a dependable and reliable employee. Highly organized, with a strong sense of responsibility, dedicated to improving the efficiency and communication skills between team members. Excels at logistical planning and multi-tasking.
Work Experience
Warehouse Associate
Chicago Architecture Foundation - Chicago, IL
August 2010 to Present
Collaborate with staff of four employees to organize and maintain retail warehouse and processing up to 20 orders per day
● Receive and enter all product into the warehouse inventory system, execute all shipping for both the storefront and online orders
● Created and established a new zoning program to increase efficiency and organization in the warehouse and shop, coordinated with managers and staff to implement the program
● Assist the buyers with various projects, including faxing orders to vendors and resolving invoicing issues in a timely manner
● Correspond with the online shop associates to fill online orders quickly and efficiently
Merchandise Associate
Chicago Architecture Foundation - Chicago, IL
September 2009 to August 2010
Assisted the Senior Merchandiser with presentation of product on the sales floor
● Implemented the Senior Merchandiser's vision for product presentation on the sales floor by creating esthetically pleasing visual displays
● Ensured storefront stock levels were sufficient for optimal operational efficiency and sales
● Preserved zoning in warehouse to ensure an orderly and capable work environment
● Generated solutions to minimize loss in the store, aided the sales team in realizing new strategies
Sales Associate
Chicago Architecture Foundation - Chicago, IL
August 2008 to September 2009
Provided exceptional customer service to all shoppers, including answering questions, assisting with purchases and operating the cash register
● Maintained neatness and order of product presentation on the sales floor
Tour Guide/Gift Shop Attendant/Bartender
City Brewery - La Crosse, WI
May 2007 to July 2008
Managed all gift shop purchases and inquiries
● Merchandised gift shop stock levels for satisfactory for peak presentation and sales
● Cleaned and prepared gift shop and banquet halls for private events
● Directed and led informational walking tours of the brewery, conducted beer tastings
● Tended bar for events in banquet hall, cleaned facility, and balanced cash drawer after events
Education
Bachelor of Music in Vocal Performance
Viterbo University - La Crosse, WI
Certifications
Chicago Architecture Foundation Docent
July 2010 to Present
Chicago Architecture Foundation Docent, 08/10-present
●Completed intense six-month writing-intensive training and certification process
●Wrote two unique tours based on key ideas outlined by the Architectural Foundation
●Conduct tours for groups of one to twenty people on a regular basis
●Instruct tourists on the history and architecture of Chicago
Additional Information
Other Skills
● Proficient in Microsoft Office Suite (Including Word, Excel, PowerPoint, and Outlook), POSIM, UPS Worldship
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