Manager Customer Service

*** ***** ******** ****** *****, CA. *****

209-***-**** o7h3ut@r.postjobfree.com

MICHAEL GIUNTOLI

OBJECTIVE

To secure a position within a well established organization with stable environment that will lead to a lasting professional relationship.

SUMMARY OF QUALIFICATIONS

Strong managerial, analytical and planning skills, combined with the ability to coordinate the efforts of many to meet goals. Productive and efficient work habits without supervision. Self motivator with high energy and a positive attitude.

WORK OF EXPERIENCE

October 2011-Present Freitas Construction Corporation

Allyn, Washington

Quality Control Manager/Carpenter

Manage subcontractors on numerous construction projects for Department of Defense. Interact with high ranking military officials to ensure all aspects of projects are completed correctly and efficiently according to deadline

Work as a skilled laborer executing precision craftsmanship in the trade of Carpentry

March 2010- October 2011 Transcontinental Northern California Printing, Fremont, California

Pressman/ Second Lead Health Safety Wellness Starpoint Counsel

Operate Manroland offset printer

Ensure correct type and size of paper

Assemble and print all plates from pre-press and set up press/web leads

Press maintenance which include roller/blanket washes, stripping oscillator rollers, blanket/mylar replacement, gap and cylinder wash

Ensure proper slitters and cut offs are aligned, adjust folder jaws and Ferag machine

Conduct bi-weekly meetings with Starpoint Counsel to discuss and implement solutions for any health, wellness and safety issues and/or concerns

Repair any hazards found or reported to Starpoint

June 2009-Present Giuntoli Maintenance and Repair

Modesto, California

Entrepreneur

Provide interior and exterior repairs for residences and commercial properties.

March 2008- November 2008 Pro Flight Modesto, California

Installation Technician

Serve as frontline person to respond to business client inquiries

Coordinate all phases of shipping/receiving, purchasing, storage, and maintenance, Interact well with staff members; resolve problematic situations in a diplomatic manner.

Inventory control and trade show management.

February 2007-June 2008 Mocha Loca Ripon, Californa

Assistant Manager

Managed total impression of positive, clean and welcoming environment.

Trained customer service staff in expectations of courtesy.

Held safety meetings with staff on proper use of machines and health codes.

Marketed events and enticements to increase revenue of new coffee house through: car shows, local music night, poetry readings, sponsoring events at local nightclubs.

2005-2007 Planet Mitsubishi Modesto, California

Merchandising Manager

Relocated new and used vehicles to stimulate enticement

Evaluated and repaired any physical issues for a positive presentation of showroom.

Organized promotional events: Nickelodeon, Jump Houses, Radio promotions.

Evaluated issues of customer dissatisfaction and ameliorated them.

2002-2004 Gallo Winery Modesto, California

Shipping and Receiving

Assured seal of security was intact and logged in each vehicle entering facility

Operated throughout the winery and inspected all vehicles entering and leaving

Assigned correct locations to drivers for delivery

Maintained the area in clean, safe, efficient manner at all times

Escorted trespassers off property or called law enforcement when necessary

EDUCATION

1996-2000 Johansen High School Modesto, California

Graduated

Played Football

Worked with Special Education students

REFERENCES

Available upon request

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