Customer Service Equipment
Resume:
KELVIN POLLOCKS
Douglasville, Georgia 30135
Email: **************@*****.***
Contact: 404-***-****
EXPERIENCE
Student. West Georgia Technical College 1/12-Present
• Completed cutting and washing using acetylene and oxygen fuel tank torches/ track torches
• Replaced acetylene and oxygen tanks when required
• Performed duties of gouging for required task to be tested
• Electrode arcs for padding to be tested
• Performed duties to include the use of grinders, drills, etc
• Continued use of personal protective equipment to ensure safety and guidelines of the institution
Company Representative. Sub Contractor 6/10. 5/11
(Fannie Mae Home Ownership/Bank Owned Foreclosures)
• Complete assigned contracts via email
• Documented completed services with stamped date and time digital photographs
• Trimmed tree limbs from properties when needed
• Pruned hedges with overgrowth from the structure of homes
• Secure properties after services
• Managed small team of contractors total of (4)
• Share file software use with photograph proof uploads
Customer Service Associate. United Parcel Service 2/08.10/09
• Assisted customers by locating shipped and packed items using software tracking system
• Answered inbound and outbound calls with multiple phone lines
• Problem solved customer complaints with efficiency and accuracy
• Packed and shipped various items on all company service levels
• Completed OSHA testing requirements
• Ensured company safety on campus
Dock Receiver. Dade Paper 4/07.1/08
• Completed purchase orders and verified inventory received
• Operated forklift to remove product from trailer to destination bins inside warehouse
• Cycled counted routinely for clear bill of lading and shelf inventory
• Documented inventory sheet corrections for supervisor’s approval
• Maintained clean and clear work environment to prevent work related injuries
Selector/ Forklift Operator. ACC Distributors 9/01.04/03
• Selected and tagged orders for deliveries
• Followed computer software to locate shelf destination of items
• Operated forklift to reach orders by bin locations
• Operated equipment in cold climates
• Cycled counted routinely for accurate purchase orders
• Inspected items for expired dates and damages
• Maintained a clean and clear work environment to prevent work related injuries
Tree Climber/Trimmer. 1 2 Tree Service 8/01.6/02
• Secured and Coned worksite before work began
• Climbed and shaved tree limbs before trees where brought down and removed
• Trimmed and cut tree limbs from power lines at commercial and residential properties including apartment complexes
• Operated chainsaw to cut tree into logs and the remaining to be inserted into wood chipper equipment
• Traveled with owner to sites to discuss contracts and submit invoices for jobs
• Cleaned and serviced equipment at the end of each workday
Environmental Horticulture Specialist. Abigail Plantation 5/00.8/01
• Performed professional landscape designs and irrigation systems
• Completed daily equipment checklist documents for performance
Master Cook/ Food Preparer. Shoney’s Restaurant 2/98.6/99
• Performed food preparation and menu guidelines
• Maintained kitchen safety… fryer levels and oils
• Maintained sanitized work area to ensure food safety and prevented bodily injury
Lead Foreman .Telfair Roofing 5/95.10/99
• Supervised on site laborers for assigned projects
• Approved contracts to begin small projects
• Negotiated pricing with clients to close contracts
• Followed up on company job sites in progress
• Distributed payroll for all laborers and employees
EDUCATION
Strayer University, Associate of Arts, 2009-Present, Marketing
West Georgia Technical College, 2012-Present Shielded Arc Welding and Joining
SPECIAL SKILLS
Acetylene, Oxygen equipment installation and operation. Track torch/ Cutting and Washing
Plasma Arc, Carbon Air cutting and equipment setup (CAC-A) Gouging
Stick welding using all rod types
Power tools. Grinders, drills, etc
Personal Protection Equipment (PPE) knowledge
COMPUTER SKILLS
Word Processing -Microsoft Word, Excel, PowerPoint, Access and Publisher
Academic Learning – Blackboard and Angel
COMMUNITY AFFLIATIONS:
Youth Organization Program Developer
Mentor/Assistant Teacher (2007-Present)
Boys Youth Group (Faith Based)
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