Sales Quality Control

*** **** **** ***

Greer SC

*****

309-***-****

Email: ********@***.***

Judith Aker

CAREER

OBJECTIVE To secure a position with, a well-established company possessing a stable work environment that will lead to a continuing career in a diverse field. My communication and customer relation skills would be a positive asset too the company’s foundation. Having a strong ability to work under strict deadline schedules with attention to detail, while promoting a positive and proactive team effort.

SUMMARY OF QUALIFICATIONS

Excellent communication skills

Automotive Quality Assurance Experience

Production assembly experience

Proficient interpersonal skills

Experienced in customer and vendor relations

Ability to retained customers and increase overall customer satisfaction

Strong team interaction supporter

PROFESSIONAL EXPERIENCE 11/2010-6/1012 Factory Connection Lagrange GA

• Management position

• Key member in new location startup

• Sales and Marketing

• Customer relations

1/2007-6/2010 National City Bank Loves Park IL

• Achieved the Costumer service award multiple times during employment

• Direct sales, involving

• Teller Vault responsibilities

4/2006-1/2007 Product Action Rockford IL

• Quality control inspector, proficient in Six Sigma, ISO 9000, 9002

• Tier 2 Automotive Supplier

• Process Auditor, developed new techniques to improve effective and efficient control methods

10/2003-3/2006 Berger’s Department Store Bloomington IL

• Increased product sales and customer repeat business by 18%

• Sales Department Development Leader

• Sales Specialist, Sales Associate Trainer, Team Mentor

• Customer Relations

6/1996-8/2002 JTS Cleaning Service Rochester Hills MI

• Company Owner

• Private Residence Cleaning

• Exacting Customer Interaction and highest of quality service

• Quoting

10/1994-2/1996 Sigma Stamping Livonia MI

• Tier 1 Automotive Supplier

• Group Leader G/L

• Quality Control Department / Production leader

9/1987-6/1994 Standard Die and Fabricating Livonia MI

• Problem Solving Team Member

• Quality Department Team Member

• Incoming, In process, Outgoing auditor

• Safety committee lead member

EDUCATION AND CERTIFACTIONS 8/1980-9/1982 Madonna College Livonia MI

• Child and Human Development

10/1993-9/1995 Schoolcraft College Livonia MI

• Human Behavior

• Business Management

General Electric's Partners for Excellence Program

Six Sigma Problem Solving Process

Certification Internal Auditing

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