Quality Assurance Manager
Resume:
Nicky A. Banks
** *. ******** ***. *** Memphis , TN 38104 901-***-**** ***********@*****.***
Objective Obtaining employment in a financial field where my talents, knowledge and training are utilized and challenged personally and to the benefit of the organization.
Experience
Business Administrator
March 2012 to present Holy Trinity Community Church, Memphis, TN
Input and reconcile weekly offerings
General office duties
Generate appointment calendar for Pastor and church groups
Handler/Tug Driver
December 2011 to present FedEx Express, Memphis, TN
Sort non conveyable freight for multiple destinations
Deliver freight to out bound loading gates safely and timely
Regional Administrative Services Manager
September, 2009 to September 2011 The Highlands of Memphis Memphis, TN and The Highlands of Dyersburg, Dyersburg, TN
Serve as Administrative support to facility CEO and staff including but not limited to survey readiness and support during actual survey
Assist Payroll, Accounts Payable, Business Office and Nursing with specific Quality Assurance tasks
Serve as Interim Administrator as vacancies occur
Administrator
February 2009 to February 2010 MidSouth Health and Rehabilitation Center, Memphis, TN
Daily operations of a 155 bed facility
Direct and enforce all Federal, State and corporate guidelines
Assistant Administrator
April 2007 to February 2009 MidSouth Health and Rehabilitation Center, Memphis, TN
Implemented Central Supply tracking module (Supply Hawk) to capture costs related to patient care
Assisted Administrator in daily operations of the 155 bed facility including focuses on labor, budgets, and employee morale
Assisted sister facility in billing and collecting over $2 million in accounts receivable
Assistant to the Administrator/Business Office Manager
May 2000 to April 2007 Court Manor Nursing Center, Memphis, TN
Act on behalf of Administrator in her absence
Accounts Receivable for all aspects of billing
Accounts Payable including producing payments in the facility
Supervised Payroll and Resident Trust personnel
Collector
November 1999 to May 2000 HealthSouth Regional Billing Office, Memphis, TN
Collection of outstanding receivables for 4 radiological sites
Month end assistance including production of statements and reconciliation of monies collected
Education
Colorado Technical University , Colorado Spring, CO
January 2008 to March 2009
Associate Degree in Business Administration
Dean’s List
References
R. Denny Barnett, President and CEO
Aria Health Group
2509 Marblehead Drive
Sarasota, FL 34231-5181
Patsy Burt, RN, Clinical Coordinator
Aria Health Group
274 East Highway 22
Union City, TN 38261
Donna Porter, Human Resources
HealthServices Management Group
PO Box 1209
Cleveland, TN 37364
423-***-**** (cell)
Contact this candidate