Management Quality Control

SHERA KLEINSASSER

**** - **** ****** *.*.

Calgary, Alberta

T2B 1L7

Work Telephone: 403-***-****

Cell Phone 403-***-****

EMAIL: ******@*****.***

KEY COMPETENCIES

• Managed day to day general administrative requirements for a multi-location business unit’s Records & Information Management area

• Coordinated meeting and personnel schedules, including materials preparation, catering, and room resource booking

• Provided new employee orientation including one on one training, as it relates to records management systems

• Booked and managed travel itineraries including offsite corporate functions using various media and methods such as agency and on-line booking systems

• Extensive experience with records management including the use of electronic data management systems.

• Responsible for communication audits prior to forwarding to intended audience

• Experience with invoicing/reconciling and payroll records keeping

• Familiar with using shared calendars and creating meetings and inviting attendees.

• Acted as a primary contact within the Information Management team liaising between internal and external customers

• Responsible for the secure and safe handling of confidential and sensitive information

Additional Responsibilities

• Experience working with property and support groups to facilitate moves and repairs

• Proactive in performing to corporate Operational Excellence tenets

• Responsible for communications audits prior to forwarding to intended audience

• Contributed to department meetings by volunteering to complete action items related to area initiatives/projects

• As a team member, ensured department operational coverage due to vacation absence and personal leaves

• Actively participated in corporate sanctioned charitable events

• Proficient with Microsoft Office 2007 (Word, Excel, Outlook, PowerPoint)

• Proficient with Accounting, Well, Exploration, Land, and Production records management processes

• Create and update electronic files using in-house Records Management Systems (RMS)

• Responsible for the proper coding and retention schedule documentation of files and other materials when sending offsite to storage

• Scanned and imaged documents required by various departments

• Research customer requests utilizing internal records management systems and where necessary, outside sources such as NEB, CNLOPB, Yukon government sites

• Developed quality control data bases utilized for archived historic documents stored at designated offsite locations

• Completed verification processes for Client energy reserves, then developed chart formats to reflect variations to documented data

• Proficient with other software applications including In-Magic (Library Research/Resource Tool), e-Quest (electronic well file system -offshore)

• Previously worked within a senior’s citizens environment, overseeing ongoing daily care of resident needs, including daily services and onsite emergency response.

EMPLOYERS

Robert Half Office Team - Calgary, Alberta December, 2007 - Current

Clients:

• Chevron Canada Resources - October, 2008 – Current

• PennWest Energy Trust - December, 2007 – September, 2008

Metropolitan Calgary Foundation - Calgary, Alberta 2003 - 2008

EDUCATION

REEVES COLLEGE - Calgary, Alberta

• Awarded Oil and Gas Administrative Diploma - January 2008

• Completed General Legal Contract Writing Course

INTERESTS

As a family, we actively participate and volunteer in community events as well as enjoy outdoor activities such as camping, hiking, and skiing. I also enjoy travelling throughout Alberta, Canada and the world.

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