Research Analyst

RESEARCH ANALYST

PROFILE OVERVIEW

- Versatile, creative and hands on professional with a broad set of transferrable skills in areas of process analysis and design, architecture and engineering combined with skills and successful background in operations and project management within the fields of manufacturing and retail industry.

- Enthusiastic with keen attention to details, critical thinking skills, and ability to effectively deal with culturally diverse group of people. Multilingual in Mandarin, Hakka, Malay, Cantonese and English.

- Excel in analyzing business processes and in developing ideas / concepts for improvement in procedures, reduction in cost, and enhancement in products and services. Experienced in overseeing business financial performance with familiarity in manufacturing product design architecture.

- Technical proficiency includes using Word, Excel, Project, Access, C++ and Java.

CORE COMPETENCIES

- Planning, Process Analysis and Improvement

- Reporting, Documentation and Presentations

- Project Management

- Operations Management

- Quality Control and Compliance

- Work Prioritization

- Conceptualization / Creativity

- Cost Reduction

PROFESSIONAL EXPERIENCE

Boeing Corporation - Everett, WA

Industrial Engineer 2007-Present

- Design and develop lean processes for improvement in existing operational procedures, and facilitate reduction in costs while driving continuous improvement in quality of products.

- Streamline analysis on statistics operations, research and other pertinent details through independent development of systematic process models, databases and spreadsheets.

- Generate and ensure timely completion of summary analysis and metrics for consultation to customers, including management, departments and implementation.

- Develop systematic plan designs for critical path, lead-time, transportation and factory layout, including capability, capacity, throughput and workflow.

- Ensure availability of resources in support of meeting operational plans while assisting the functional test team in resolving schedule and other management issues.

Projects:

- Played an important role in the development and completion of the standard work project by managing the documentation of best practices for the 747 manufacturing processes.

- Assisted in improving the throughput of assembly lines and work cells, while reducing manpower requirements and costs through analysis of Line Balancing project.

- Accurately defined the delivery, unloading, kitting and storage method for cargo handling equipments in partnership with Buyer Furnished Equipment team. (Telair Cargo Handling project)

- Determined the most strategic approach in storing standard fasteners for all Everett site airplane programs in support to Centralized Standards Kitting project.

- Conducted density analysis to determine the number of boxes, racks and footage required for Parts Centralized Area.

Mississippi State University, Industrial & System Engineering Department - Starkville, MS

Graduate Research Assistant 1997-1999

- Ensured the seamless set up of complex equipment for a wide range of experiments, and conducted study in Human Factors and Operation Research.

Projects:

- Improved the design of workstations, resulting to substantial decrease in equipment idle time by 46.76% and buffer size by 20% (Plymouth Tube Company (a specialty metal manufacturer of tubing and extruded products).

- Accurately gathered and compiled data from 8-hour setting for each participant for a Human Reliability Evaluation for Keyboarding Task program. Developed and validated models for quantifying total body fatigue / human reliability relationship. Grant provided by National Science Foundation.

- Developed and conducted study in accordance to NIOSH in order to analyze the effect of lifting different workloads and the effects of duration of the lifting task on heart rates.

- Synchronized the design of an assembly line with nine operations arranged into six workstations to produce Shop-Vac wet/dry vacuum cleaner with an operation efficiency of just over 86%.

- Articulated factors affecting the system between maintenance of manufacturing equipment/machinery and the quality of manufactured products (IIE Transactions; June 1, 2000; Vol. 32; Issue 6; P471).

Nam Kwong Company - Sitiawan, Malaysia

Assistant Manager 2000-2006

- Examined industry trends, business and competitor procedures, and assisted in designing plans and processes to maintain the integrity of store operations.

- Monitored consistent compliance with quality standards and company policies, while co-developing strategies to achieve established goals and maintain high level of customer service.

- Reduced turnover rates and maximized profitability, while facilitating increase in commercial performance of the store and managing / motivating staff to perform efficiently.

EDUCATION

(MS) MASTER OF SCIENCE IN INDUSTRIAL AND SYSTEM ENGINEERING, Mississippi State University, Starkville, MS - 1999

(BS) BACHELOR OF SCIENCE IN INDUSTRIAL AND SYSTEM ENGINEERING, Mississippi State University, Starkville, MS - 1997

BACHELOR’S PROGRAM IN LAW, University of Newcastle, Australia

CERTIFICATIONS

- Graduate Certificate: Project Management - 2010

Stevens Institute of Technology, Hoboken, NJ

- Graduate Certificate: Drawing and Painting - 2010

University of Washington, Seattle, WA

- Graduate certificate: Sustainable Design - 2010

- Boston Architectural College, Boston, MA

- Graduate Certificate: Business Administration - 2009

University of Washington, Seattle, WA

- Master Certificate: Six Sigma Black Belt - 2008

Villanova University, Villanova, PA

AWARDS AND HONORS

Technical paper competition honorable mention

(Institute of Industrial Engineering Region VII Student Conference)

Alpha Pi Mu-Industrial Engineering Honor Society

PUBLICATIONS

Preventative Maintenance and Statistical Process Control

Defined relationship between maintenance of manufacturing equipment/machinery and the quality of manufactured products (IIE Transactions; June 1, 2000; Vol. 32; Issue 6; P471)

AFFILIATIONS

Institute of Industrial Engineer - General Membership

American Institute of Architecture - Allied Profession Membership

Seattle Works - Active Member and Volunteer

- A non-profit organization that harness and enhance the energy, creativity and diversity of young people to build a thriving community

Seattle Animal Shelter - Volunteer

The Hole in the Wall Gang - Volunteer

Green Seattle Partnership - Volunteer

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