Customer Service Sales

Amy Louise Sherrer

**** **** ******* ** **************,KY 40165

908-***-**** ********@*****.***

Summary of Qualifications

Highly skilled and dedicated professional offering a solid background and computer skills including Windows 7, Excel, Word, and AS/400. During my twelve years at Farmland Dairies I was willing and able to move with the company through many restructuring processes. I was transferred several times by location and/or departments working wherever needed for a successful transition.

Career Background

Pricing Coordinator Farmland Dairies Feb 1999 - Mar 2011

Developed and maintained pricing for all customers on a monthly basis

Created and maintained customer master files in AS/400

Assisted sales department with updating price quotes

Updated and maintained master product list

Delete/Add products to bases and overrides

Set up promotions

Created and maintained customer rebates providing all backup monthly to A/R and A/P

Reviewed and entered credits/charges to customers

Maintained monthly accruals and provided backup to finance department

Generated bills for various customers

Created purchase orders

Ran and maintained various reports including new/lost, warehouse inventories, production schedule

Route settlement

Order entry training

Assisted in monthly inventory

Covered switchboard when needed

Associate Part-Time Night Shift Quick Check Nov 2006 - Dec 2008

Trained new employees in various area of store

Assisted in grand opening of store

Worked the deli and the cash register

Customer Service Part-Time Samsung Fall 2003

Call Center assisting consumers with troubleshooting appliance and electronic issues

Catalog Sales Part-Time The Body Shop May 1997 - Sept 1998

Took customer catalog orders

Data entry

Customer Service for consumer inquiries

Employment Supervisor Assistant The Arc of Morris County 1995 - 1998

Trained and supervised job coaches

Trained developmentally disabled adults in the community for various jobs

Performed job procurement for training centers

Education

Glassboro State College BA in Special Education 1992

Contact this candidate