Project Data Analyst

Charles Sutton

***** ****** ****, *** **. San Diego, CA 92126

E-mail – o253xi@r.postjobfree.com Phone 702-***-****

Career Summary

Data analyst with a versatile background in data mining, project management, and customer service. Managed a team of 3 – 5 employees and achieved project scheduled goals. Worked with SQL, ArcGIS, and Microsoft Office.

Detectent 09/09-Present

Energy Efficiency/Revenue Protection Analyst

• Coordinated and facilitated a project launch meeting with our customers to inform them about our company’s procedures.

• Designed and presented an informational slideshow about project kickoff’s level of success to company employees.

• Create reports and schedule meetings to inform supervisors, coworkers, and customers on project status.

• Consistently complete weekly, monthly, and yearly goals.

• Create SQL queries that help identify lost revenue for public utility companies.

• Use data mining techniques to identify data errors within customer information systems.

• Coordinate data extracts, identify data issues, and keep IT department informed about company software data issues.

• Correspond with public utilities to discuss project status.

• Manage a team of three business screeners.

• Use teamwork to create new SQL queries that improve company’s data mining efficiency.

• Support management team with fulfilling quarterly and yearly company goals

• Provide assistance to coworkers to help them meet their company goals.

• Schedule weekly and monthly meetings with coworkers, supervisors, and customers.

Southern Nevada Water Authority (SNWA) 5/08 – 6/09

Intern-Environmental Biology Water Conservation

• Coordinated multiple water quality monitoring and revegetation management activities.

• Conducted environmental site analysis using ArcGIS 9.3 at revegetation and weir construction sites.

• Biologically monitored natural areas impacted by new construction and revegetation projects.

• Utilized SQL to analyze water consumption patterns of revegetation pump to determine most time efficient watering schedule.

• Assisted water quality team with Hydrolab use and calibration.

• Facilitated community educational programs on water smart landscaping guidelines.

• Scheduled several Las Vegas Wash Coordination Committee meetings for my supervisors and other government agencies involved in the revegetation projects.

• Supervised revegetation project teams of 4 people during public outreach events.

• Scheduled meetings with landscapers to discuss problems with water conservation conversions and methods to fix the problems.

University of Las Vegas, Nevada 4/07 – 5/08

Teaching Assistant

• Instructed High School students in Mathematics and Biology.

• Tutored low income and non-English speaking students.

• Assisted teachers with classroom activities and paper grading.

• Managed classroom sizes of 30 to 40 students.

• Helped coordinate college information events.

Verizon Wireless 4/06 – 4/07

Sales Associate

• Promoted to sales associate from customer service within 3 months.

• Assisted customers with cell phone service and equipment purchases.

• Explained the benefits of certain phone feature and helped maximize cellular experience.

• Determined phone problems and solutions.

• Used customer service on a daily basis for the use of customer retention.

Education

BA- Environmental Studies University of Las Vegas, Nevada July 2009 GPA: 3.7

Coursework

• Statistics

• Calculus

• GIS for Environmental Management

• Environmental Science

• Environmental Policy

• NEPA

• Environmental Methods

• Environmental Economics

• Geology

• Conservation Biology

• Ecology

• Environmental Sociology

Certifications

ArcGIS 9.3, GIS querying, cartographic design, geodatabase management, ArcGIS desktop, map projections/coordinate systems

Skills

• Microsoft Office

• Microsoft Access

• SQL Query

• Geo Trimble XH and Pathfinder

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