Management Project

Ashraf Surti

Over ** year’s experience with programming, administration and systems/business analysis with Progress 4GL, HP-UX UNIX and MFG/Pro ERP System.

Won internal award for ICT Customer Satisfaction

Full development cycle experience from concept to implementation.

RedHat Linux Certified Technician and RHCE trained.

Full project life cycle experience making use of PRINCE 2 project management methodologies and change control procedures.

Worked with users, Business Analysts, suppliers, internal and external customers and management to provide interface between Systems technical and user community.

Key ICT Expertise

Progress 4GL V 7-10 QAD’s MFG/Pro MRP/ERP HP-UX UNIX

RedHat Enterprise Linux 5 Veritas Netbackup Optio DCS

Progress Database Administrator (Contract) June 2011 – Now

Perkins Engines (Peterborough) Ltd (wholly owned subsidiary of Caterpillar Inc), Frank Perkins Way, Peterborough, Cambridgeshire PE1 5FQ

Working as a DB admin managing 20+ instances of Progress DBs globally as part of a matrix structure team to support a fast growing on-demand business in complex operational environment.

Monitoring and maintaining multiple Progress DBs to maintain SLA system up-time.

Maximisation of systems through on-going and ad hoc analysis of the DBs.

Liaising with customers to understand and resolve issues and responding to daily incidents.

Recommendation of best practices and improvements around system setup.

Managing a project to replace legacy fax application with an email solution that interfaces with MFG/Pro.

Involved in a project to move a complete IBM-AIX environment, along with Progress, MFG/Pro and associated solutions from one site to another.

ICT Team Leader Nov 2006 – June 2010

Jiffy Packaging Co Ltd, Road Four, Winsford Industrial Estate, Winsford, Cheshire, CW7 3QR

Promoted with the remit to supporting the European data centre and international businesses on a variety of ICT Systems with main focus on managing Progress Databases, RedHat Enterprise Linux 5, HP-UX servers and MFG/Pro.

Reporting to the European ICT director and working with users to develop scope and objectives to ensure that projects are delivered on time.

Successfully fulfilled the role of a Technical lead on the implementation of QAD Enterprise Application 2007.1 to replace legacy ERP system on RedHat Linux Platform with main focus on the roll out of Progress 4GL on the Linux Platform working with technologies such as Webspeed, Appserver, Tomcat Application server and .Net User Interface.

Leading a team and managing resources and priorities.

Presentation of system development proposals to senior management and users to ensure buy-in.

HP-UX/Progress Administrator June 2005 – Nov 2006

Jiffy Packaging Co Ltd

Hired to help with administration and the new implementation of MFG/Pro.

As a UNIX administrator, responsible for creating user accounts, installing software & patches, setting up cron jobs, managing nfs, printers and creating UNIX shell scripts.

HP SAN Administration using Fibre Channel Host Bus Adapters and Cisco Fabric Switches which includes monitoring, administering the security, creating and presenting LUNS to clients as well as adding and removing disks from the disc enclosures.

Successfully migrated MFG/Pro from a European site to the local Data Centre on HP-UX.

ICT Administrator June 2003 - June 2005

Saft Power Systems, Peregrine Road, Hainault, Essex, IG6 3XJ

Responsible for all day-to-day running of the ICT department on site.

Responsible for determining the ICT strategy for the site.

Making sure the infrastructure is maintained and in good functioning order.

Management of Unix servers including but not limited to anti-virus software management, user administration, network set-up, printer administration, security control, patch installation/management and data backups.

MFG/Pro Systems Manager March 2001 - June 2003

Saft Power Systems

Over-all responsibility for MFG/Pro and all associated solutions.

Systems Integration between MFG/Pro and Carousel (Stocking System). Liaised with Suppliers and internal customers and provided technical / manufacturing expertise.

Designed, implemented and supported the local Intranet/Content management site, which provided a “centralised point” of data access. Achieving this involved installing the Apache Web Server, PHP and MySQL Database as well as the intranet application software.

HP-UX, Progress and MySQL database administration. Ensuring efficient running and solving problems quickly to minimise interruption to critical business applications.

Successfully managed the replacement Payroll implementation project liaising with software suppliers, providing technical support and user training.

Systems Analyst, Perkins Engines (Shrewsbury Ltd) 1999 – 2001

Progress Developer, Perkins Engines (Shrewsbury Ltd) 1998 – 1999

Training and Development

Advanced Programming in Progress

Advanced Progress DB Administration

UNIX Server Administration for the Enterprise Hands-On

Project Management Fundamentals

RedHat Certified Technician

Education

B.Eng. Mechanical Engineering with Management Second class honors degree. 1994 – 1998

University of Bradford

4 A-Levels & 10 GCSEs 1987 – 1994

Valley Park Senior School, Wolverhampton

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