Project Management

SURESH ANANDAKRISHNAN

*****, ******** *** ******, *******, Virginia 20171

Mobile: 571-***-****; Email: ********************@*****.***

Expertise in eLearning, eTutoring, Business Delivery, Operations, Product Management, Project Management, Client Relationship, and Business Development

PROFILE

• Qualified and innovative professional with an eventful career of over one decade studded with professional brilliance predominantly in the areas end-to-end Project Management, eCommerce, Portal, Technology Management, Business Delivery, Presales, Content Development, eLearning and eTutoring.

• Comprehensive exposure to handling clients from varied sectors – successfully handled and executed projects for niche clients like Cisco, Adobe, Macromedia, Microsoft, HMH, SkillsTutor, Novel, KC Distance Learning, KLC, K12, Neufeld, 360 Training, RWD, Video Arts, Mashreq Bank, Dolphin Energy.

• Have worked extensively in the North American Market.

• Apt in managing the business cycle process from client consultation to closing including identifying requirements, developing focus, and providing tactical solutions along strong knowledge of all phases of the Development Life Cycle.

• Managing multiple projects and various functional teams across the globe which includes Program Managers, Project Managers, Co-ordinations.

• Articulate communicator, skilled at collaborating with project teams, interfacing with clients and deploying technology to build successful solutions for Clients.

• Decisive leader with proven acumen in leading large workforce in business uncertainties, while ensuring prudent resource management.

• Converting books to ebooks with features like bookmarking, text selection option to hear the audio version of selected text which enables user to learn how to pronounce the difficult/new words, dictionary to understand the meaning, translation, coloring/highlighting key text and adding notes.

• Familiarity and experience with administering various LMS system like knowledge Hub, Moodle, eCollege, Blackboard, Pinnacle Suite, Global Scholar and angel.

• Have completed many challenging projects with minimal resources and tight deadlines.

• Expertise in project management tools such as Ms Project, Clarizen, and Team Foundation Server.

• Expertise in developing and delivering e-learning modules using various e-learning software and tool.

• Have conducted many classroom and web based training.

• Strong presentation and interpersonal skills, and the ability to effectively motivate team members and trainees.

• Knowledge and practice of the ISD (ADDIE) training approach.

• Knowledge of instructional system design methodology and adult learning theory.

• Developed around 50 training modules and trained internal and client teams

• Knowledge of usability and accessibility.

• In-depth knowledge of Section 508 requirements and SCORM standards.

• Knowledge in Digital marketing and lead generation

• Creating, revising, branding, and maintaining updated product training presentations and handouts in collaboration with product management teams.

• Expertise in conducting in-depth, internet research and analysis of industry educational programs and meetings as well as conducts literature searches for peer reviewed publications.

• Silicon India invited me as speaker for their event on Ladder to Leader.

PROFESSIONAL EXPERIENCE AND ACCOMPLISHMENTS

KU EDUCATION DIGITAL INDIA PRIVATE LIMITED (www.knowledgeu.com) since Feb’2007 till June, 2011

Knowledge Universe is a leading elearning company. It employs proven teaching and instruction design methods, rigorous curricula and sophisticated technology to serve more than 3,000 physical locations and a large online learning environment.

Role: Head – eLearning & Education Services

Location: Maryland

Tools Used: Clarizen, MS Project, Team Foundation Server, Word, Excel, PowerPoint, Articulate, Captivate, Flash, Flex,

Lectora, Iclone, webex, Microsoft Live Meeting

Key Clients: 360 Training, Aries Technologies, Edison Learning, HMH, KLC, K12, Edison Learning, KC Distance Learning

Key Accountabilities Handled

• Credited for introducing new concept called Virtual labs for schools, colleges and university students. The objective of the virtual lab is to conduct science experiments online which give real time experience for students and teachers.

• Increased the monthly sales revenue from 6000 USD per month to 150,000 USD per month in 12 months for eTutoring division (B2C business).

• Increased revenue for eLearning division up to $15 million.

• Played key role in setting up process, best practices for entire learning division which includes pre-sales, development and delivery teams.

• Setting up process for converting books to eBooks with features like bookmarking, text selection option to hear the audio version of selected text which enables user to learn how to pronounce the difficult/new words, dictionary to understand the meaning, translation, coloring/highlighting key text and adding notes.

Project Details:

• Directing and managing projects from conception to completion.

• Managing multiple projects and various functional teams across the globe which includes Business Development Managers, Program Managers, Project Managers, and Co-ordinations.

• Spearhead efforts across conceptualizing & implementing plans for project & team development to ensure smooth flow of operations while liaising & coordinating with the partners for efficient services.

• Defining project scope, goals and deliverables.

• Structuring project plans, scheduling all activities, mobilizing and deploying needed resources to generate overall operational efficacy to accomplish assigned work within defined time/cost parameters.

• Research and Implementation of appropriate content on various devices like Computer, mobile phones, Ipad, etc.

• Familiarity and experience with administering various LMS system like knowledge Hub, Moodle, eCollege, Blackboard, Pinnacle Suite, Global Scholar and angel.

• Actively involved in following key responsibilities:

o Risk identification, mitigation and controlling.

o Need analysis and target audience analysis

o Choosing appropriate pedagogy for each project

o Managing client expectations and timely delivery of project with high quality.

o Constant communication and interaction with client and project stakeholders.

o Vendor/Partner selection and management

o Creating proposals & replying to RFPs and RFIs.

o Research, selection, integration, implementation, and execution of technology components.

o Project estimation, scheduling and execution.

o Reviewing prototypes, project plans, milestones, effort estimations, variations and random review of deliverables before submitting to client.

• Managing Organizational Development & Talent Management in determining training needs to identify priority training programs aligned with the business priorities and organizational directions

• Knowledge on instructional system design methodology and adult learning theory.

• Delivering online training using the WebEx and Microsoft LiveMeeting application for project stake holders and clients.

• Knowledge and practice of the ISD (ADDIE) training approach

• Creating, revising, branding, and maintaining updated product training presentations and handouts in collaboration with product management teams.

• Played key role in setting up process and best practices for training division.

• Have prepared presentation materials, workbooks, handouts and logistics requirements

• Conducted training evaluation at various levels (reaction, knowledge, performance and impact on business) to determine effectiveness of training programs and determines needs for follow-through sessions, programs redesign, etc.

• Have setup process for technology based on-boarding programs for all new hires

• Administered and deployed courses on various Learning Management Systems (LMS)

• Research and Implementation of appropriate content on various devices like Computer, mobile phones and Ipad etc.,

• Part of an initiative team to implement complete process and new strategies for customer care, operations, sales and marketing team for eTutoring division.

• conducted in-depth, internet research and analysis of industry educational programs and meetings

EDUTECH INDIA LTD., Feb’2006 till Feb’2007

Edutech is a leading provider of knowledge solutions. Our solutions meet the learning needs of Institutions such as Universities, Colleges and Schools, Government departments, ministries, defense services and hospitals as well as Business Enterprises such as oil and gas companies, banks and financial institutions, manufacturing companies and trading houses.

Role: Project Manager

Key Clients: RWD, Video Arts, Mashreq Bank, Dolphin Energy

Tools Used: MS Project, Word, Excel, PowerPoint, Articulate, Captivate, Flash, Lectora, Composica, WebEx, Microsoft Live Meeting

• Attained significant experience following key responsibilities:

o Forming team from scratch based on project requirement

o Need analysis and target audience analysis

o Choosing appropriate pedagogy for each project

o Project estimation, costing, planning, scheduling and execution.

o Ensure and maintain client satisfaction and retention.

o Identify and resolve issues and conflicts within the project team.

o Assure timely delivery of project with high quality.

o Training teams in various locations using web based desktop sharing tools such as WebEx and Live Meeting

o Delegating tasks and responsibilities to appropriate personnel.

o Identifying and managing project dependencies and critical path.

o Communication with clients from USA, Europe and Middle East.

o Working closely with software engineers, developers, designers, content writers, quality assurance and technical teams

o Communicate and interact with the project team.

o Recruitment based on the requirement.

o Creation and implementation of process for each project team.

o Overseeing the entire development.

o Negotiating with production staff on project schedule & tracking profitability.

o Manage entire project documentation and presenting them to management team. (Project estimation, plan, release notes, Status report and documentation of all the communications with the clients and stake holders.)

o Explore various tools and utilizing it in suitable situation to improve the productivity of the team.

o Ensure the quality of projects (contents and delivery dates).

o Implementation of Section 508 requirements and SCORM standards

o Introduction and hands-on experience of distributed applications and methodologies

SIFY & ELEMENT K Apr’2000 till Jan’2006

(From Sify entire eLearning Division got transferred to Element K in 2004)

Sify eLearning provides unique end-to-end solutions and dedicated services for corporates and eLearning organizations, with a radical approach to developing eLearning techniques.

With nearly 30 years in training and development, Element K provides learning solutions that enable organizations to develop employees, support partners, and educate customers.

Lead – Media Development

Key Clients: Cisco, Adobe, Macromedia, Microsoft, Novel

Tools Used: Adobe Flash, Dreamweaver, Photoshop, Illustrator, Ulead Gif Animator, Sound Forge, Image Ready Macromedia Flash, Dreamweaver, Adobe Photoshop, CVS, Document um, Lawson

• Shouldered the onus of handling and managing following key accountabilities:

o Started my career as content writer and media producer. My quality of deliverables, attitude and initiatives shown in creating best practices, helped me to grow up in the ladder.

o Lead and monitor a team of software engineers, graphic designers & media developers, responsible for work allocation, scheduling, monitoring, tracking and planning.

o Work closely in conjunction with Rochester & Chennai Functional Managers, developers, and the Project Management team.

o Involve in project tracking, conducting reviews, interacting with the Instructional Design, media and testing teams.

o Negotiate complicated situations and conflicts with Functional Managers and Broker solutions.

o Work with Functional Managers to procure resources for various projects through company’s enterprise project management application, Lawson SPO.

o Involved with offshore development resources to fulfill project deliverables and resolve production queries as they arise. Routing queries to the appropriate parties and negotiating solutions.

o Routine exchange of project information, resource allocation and utilization.

o Review the work of Graphic Designers and Media Producers in the preparation of learning content for both online and ILT delivery.

o Manage projects through the online post and ILT publication process, maintaining the project schedule by meeting all business and customer requirements.

o Review and provide direction on a high volume of work within aggressive timeliness.

o Maintain expertise in the field of visual design, particularly about Element K's product specifications.

o Develop interaction designs and maintain design standards.

o Interaction with Channel/Project Managers on day-to-day basis for the development of Creative Design.

o Handle day-to-day operational issues related to user experience projects, which includes development also, if required.

o Conceptualize & create Micro site to Featured Brands.

o Promotional Newsletters & On-line communications.

o Analysis of the specifications provided by the clients.

RAJ INFOWAYS, Chennai Aug’1999 till Mar’2000

India’s one of the largest School Portal. This site has 3 main categories, (a) Students, (b) Teachers & (c) Parents. Main objective of this site is to bring schools on line.

Web Designer & Developer

Tools Used: Adobe Flash, Dreamweaver, Photoshop, Image Ready, Ulead Gif animator

Expertise: HTML, CSS, JavaScript, and PHP

• Gained extensive experience in maintaining design standards, promotional newsletters & On-line communications and content updating.

• Learned web development and internet technologies

ACADEMIC AND PROFESSIONAL CREDENTIALS

EXECUTIVE MASTER OF BUSINESS MANAGEMENT (EMBA) (Specialized in Operations Management) - 2008

National Institute of Business Management (ISO Certified)

BACHELORS DEGREE IN SOCIOLOGY – 2000 - The New College, Madras University, Chennai, India

B.Ed., in Hindi - Specialization in Educational Psychology - 1999 - Allahabad University Hyderabad, India

ADVANCE DIPLOMA IN COMPUTER INTEGRATED MANAGEMENT - 1998 - First Computers, Chennai, India

KEY CERTIFICATIONS

Online certifications in Six Sigma, Project Management, Presentation skills

Certification in Computing – IGNOU

Brain bench Certification test in Adobe Photoshop. Transcript ID is 4267713.

SOFTWARE & TECHNICAL SKILLS

Hardware: IBM

Operating Systems: Dos, Windows 95/98/2000/NT/XP

Languages: HTML, DHTML, CSS, PHP

Tools & Utilities: Adobe Flash, Captivate, Dreamweaver, Photoshop, Illustrator, Microsoft Project, Clarizen, Team Foundation Server, Sound Forge, Image Ready, Jaws, Cepstral David- Text to speech, WebEx, Microsoft Live Meeting, and Elluminate

EXTRA – CURRICULAR ACCOLADES

Represented for Tamil Nadu (State - Level) Under-19 cricket team in the year 1996-97.

Lead Under- 16 & 19 school cricket team, college team and university team

Representing for TNCA (state level) league cricket team.

Represented for Sify and Element K’s rowing team

Language Proficiency: English, Hindi, Tamil & Telugu; Date of Birth: 11th April 1979

Hobbies: Playing cricket, snooker, reading books, listening music, travelling and trekking.

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