Receptionist/admin assistant

Michele Zeray

**** **** ******* #*** ************, FL 32256

Cell - 904-***-**** ************@*****.***

QUALIFICATIONS SUMMARY

Administrative support professional, experienced working in fast-paced environment demanding strong organizational, technical and interpersonal skills. Highly trustworthy, ethical, and discreet; committed to superior customer service. Confident and poised in interactions with individuals at all levels. Detail oriented and resourceful in completing projects; able to multi-task effectively.

Skills include:

* Microsoft Office products *Customer Service & Relations *Filing & Data Archiving

*Problem Solving *Office Equipment Operation *General Accounting

*Expense allocation *Travel/meeting arrangement *Telephone /Reception

EXPERIENCE HIGHLIGHTS

Administrative Support

* Maintain professionals' calendars utilizing Outlook, organize and arrange all meeting details

* Power point and Excel knowledge

* Create and update files, maintain personnel files, directory information

* Appropriately route mail to department personnel, receive & distribute mail/packages

* Code personnel time, process/track expenses

Customer Service & Reception

* Greet all guests into office and accurately deliver to destination

* Order supplies and maintain office equipment

* Route mail/faxes to personnel, coordinate outgoing mail/packages

* Provide administrative support to Front desk including incoming calls & guests

* Maintain stockroom, monitor & maintain copiers, fax machines and printer

Management & Supervision

* Maintain and organize company databases and project files

* Oversee daily office policies and procedures

* Supervise and schedule coverage of evening phone system

* Coordinate and update all internal file systems in office

EMPLOYMENT HISTORY

Bank of America, Jacksonville, Florida -Home Services Specialist Support -2009-2010

Goldman Sachs & Co., New York, New York-Executive Assistant -2000-2008

Akel, Logan & Shafer, Jacksonville, Florida-Administrative Assistant -1998-2000

Ridge & Lantinberg, PA, Jacksonville, Florida-Administrative Assistant -1994-1998

Kent, Ridge & Gooding, Jacksonville, Florida- Administrative Assistant -1993-1994

EDUCATION & TRAINING

CW Post of LIU, Brookville, New York- BS Psychology

Florida Community College at Jacksonville, Florida- AS Legal Assisting

COMMUNITY INVOLVEMENT

Dedicated to community service. Volunteer history includes America Cancer Society, Riverside Arts Market, Ronald McDonald House, Susan G. Komen Foundation, Leukemia & Lymphoma Society of NFL

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