*** ******* *** *** * Phone Number 407-***-****
Altamonte Springs, Fl 32701 E-mail Address *********@*****.***
Sheila McCloud
Objective To obtain a position where I can fully utilize my strong organizational, technical, interpersonal skills.
Experience 2008-PRESENT Fleetboss Gps Orlando, Fl.
Administrative/Marketing
Locate and qualify prospective clients
Implement outbound calls/Administrative duties
Answering incoming calls and routing to right staff members
Work from company scripts over the telephone
Handle constant change in a fast paced environment
Maintain and coordinate services with multiple people and various situations simultaneously
Knowledgable in Microsoft Word and Outlook
2005-2008 Suntrust Bank Orlando, Fl.
Financial Service Representative
Provide Customer Service
Maintain Monthly Sales Goals
Refers Customers to specialized bankers
Inform customers on various financial services and needs
Support and assist in productivity of overall team sales goals
Perform proactive selling and cross selling
Assist in organizational training of new hires
Knowledgable in Platform and Mainframe skills
Handle 100-150 incoming calls per day from current customers for monetary transactions
2004-2005 Advantage Water Inc Leesburg, Fl.
Sales Representative- Owner/Operator
Organize and register corporations with guidelines from the state of Florida
Implement marketing strategy to expand territorial sales
Developed strategy to sell water treatment systems to potential clients
Manage multiple projects simultaneously/Administrative duties
Handle shipping and receiving of product
Negotiate closing and and finalize sale of product
Collaborate and develop partnership with other businesses to increase exposure and knowledge of product
Education 2005-Present Columbia College Orlando, Fl.
B.A. Interdisciplinary Studies/Projected graduation May 2011
1995 Lake Technical Institute Eustis, Fl.
Certified Nursing Assistant and Home Health Aid