TIFFANY N. GOSNEY
**** ********* ** **********, ** 33414
*************@*****.***
Skills and Knowledge:
Integrated Computer Capabilities which includes Microsoft Office Proficiency, Scheduling Expertise, Organizing / File Maintenance, and Business Communication
EXPERIENCE:
2006-Present State Farm Insurance Boca Raton, FL
Certified Professional Service Representative (CPSR)
• Specialized in sales of property and casualty insurance
• Performed insurance reviews based on customers financial needs
• Reviewed and managed all changes to insurance policies
• Managed all marketing programs
• Processed and submitted loans to underwriting for review
2006 NAD Specialty Contractors Boynton Beach, FL
Vice President’s Personal Assistant
• Managed all files for residential projects including individual home projects and large community developments
• Controller between sales team, superintendents, and installers
• Issued legal documents to commence installation process
• Provided the company’s VP daily administrative assistance
• Maintained all warehouse inventory
2003-2006 Southeastern Equipment & Supply, Inc Columbia, SC
Executive Office Administrator
• Financial manager of accounts receivable and accounts payable departments including controlling checking, savings accounts and credit responsibilities
• Performed high volume of customer service duties with sales and technical support
• Provided superior administrative support to company president, including correspondence, legal document management and special company projects
• Trained new office employees
2000-2003 Flowers Forever Columbia, SC
Desk Top Publishing and Project Coordinator
• Created a highly effective organizational and filing systems resulting in easy access to critical information and streamlined office management
• Handled customer service including guidance in sales orders
• Assisted in day to day projects to ensure efficiency and on-time delivery
• Designed and coordinated major expo events organizing all details to make certain of meeting strict deadlines and providing high quality standards
• Designed and published marketing materials including literature arrangement for the largest flower preservation company in the industry
Education:
2003-2005 University of South Carolina Columbia, SC
• 2 years at the Moore School of Business
Diploma From: Ridge View High School Columbia, SC
• Graduated in the top 20%
Licensing:
2007 4-40 Customer Service License West Palm Beach, FL