Office High School

Kirsten Zetterberg

**** ******** ***, *** ***

Los Angeles, CA 90027

Cell: 805-***-****

*****************@*******.***

Profile

Results-driven, enthusiastic, self-starter with an eagerness to learn and is a solid communicator with exceptional interpersonal and organizational skills. Administrative support professional offering versatile office management skills and proficiency in Microsoft Office programs. Strong planner and problem solver who readily adapts to change, works independently and exceeds expectations. Able to effectively balance multiple priorities and meet tight deadlines without compromising quality. Is currently looking for a career that involves communicating with others and utilizes her skills in a constructive way.

Education

2007-2011 California State University Channel Islands: Camarillo, CA

Bachelor’s of Science in Psychology

2004-2007 Westlake High School: Westlake Village, CA

Diploma

Key Skills

Office Skills: Office Management

MS Word

MS Excel

Mac & Windows Proficient

SPSS Proficient

Administration

Front-Desk Reception

Executive Support

MS PowerPoint

OverallStrengths:

Communication Skills

Problem-solver

Time management

Team player

Fast learner

Excellent with people

Multi-tasker

Highly resilient

Experience

Northwestern Mutual- Woodland Hills, CA New Business Processor/Front Office Support (June 2011-Present)

Manages front office functions to support over 75 financial representatives and staff members, and assists many clients within the Client Relations Center. This requires knowledge of the insurance products and the ability to communicate effectively with clients. Receives, reviews and processes all new business for the four offices in the Beer Financial Group.

Highlights:

Requires superior interpersonal and communication skills, exceptional organizational skills, patience, and the ability to multitask and work efficiently under pressure and in time sensitive situations. Also, strong math skills and computer skills (the ability to navigate Microsoft Excel and many computer programs used by the company) are required.

PF Chang’s China Bistro- Thousand Oaks, CA: Server and Hostess (2009-2011)

These positions required the ability to plan ahead, patience, excellent communication skills, the ability to multitask, assertiveness, creativity, a good memory, and extraversion.

Piatti Restorante- Westlake Village, CA Hostess (June 2008-July 2009)

Professional references available upon request.

Contact this candidate