GENERAL MANAGER / DIRECTOR OF DISTRIBUTION
~ **+ years of success in multi-site management, operational streamlining, and greater profits ~
High-energy leader with impressive history of driving cost savings, productivity enhancement, and internal/external customer satisfaction. Recognized as a disciplined, organized, and motivational manager with an effective management style. Promotes a shared vision and quality relationships with suppliers, customers, multi-functional teams, and corporate leaders. Deep and rich knowledge of logistics, materials planning, purchasing, and warehouse management processes. Green Belt Certified in Six Sigma with Lean Six Sigma project experience. Career marked by successfully turning around numerous production inefficiencies, increasing safety, and affecting positive customer relations.
- Improved safety (DART rate) from 8.8 to 0.62 through change in total safety culture.
- Spearheaded new start-up operation as Project Manager of 125K sq. ft. facility and completed work 20% under budget and 2 weeks ahead of schedule.
- Reduced payroll by $253K without scarifying quality through successful implementation of upgraded WMS System for 2 Distribution Centers.
- Upgraded existing Distribution Center with many new automated processes such as sortation equipment that improved productivity 18% and reduced costs by 15%.
- Increased facility improvement by 10% and grew profits 16% on flat sales performance within a large manufacturing plant.
CORE COMPETENCIES
• Operations Management • New Start-Up’s • 3PL Management
• Manufacturing & Distribution • Multi-Site Management • Lean Six Sigma Principles
• Logistics/Warehouse Management • Automated Systems • Staff Training & Development
• Process Improvement • Operational Streamlining • Communications & Negotiations
PROFESSIONAL EXPERIENCE
3M COMPANY, Ontario, CA (3/2008 – Present)
Distribution Center Manager
Manage staff and operations of the 3M Western Distribution Center for domestic sales distribution ($950M revenue) and West Coast Consolidation Center (3PL) for 3M products shipped via ocean container to multiple 3M Asia subsidiaries ($1.5B revenue). Apply policies and procedures to enhance safety, contain cost, achieve continuous process improvement, and greater worker efficiencies. Administer a department budget of $20M.
Facilitated positive safety culture change through 100% employee engagement, Shockwatch deployment, increased incident investigation, and accountability (i.e., improved safety rate from 8.8 to 0.62 and recognized as the best out of all 3M Distribution Centers).
Created and instituted visual progress boards into facility that allowed real-time status knowledge to staff throughout the organization and expanded usage of plant communications in many forms (i.e., SOP review, safety reminders, special occasions, and more).
Grew worker productivity by 10% through effectively measuring labor rates and improved employee morale through automation of work schedules that rotated warehouse personnel and eliminated favoritism perceptions.
RAIN BIRD SPRINKLER CORPORATION, Azusa, CA (5/2007 – 3/2008)
Service Quality Manager
Managed staff at 2 sites in Alabama and California. Spearheaded corporate efforts to improve customer satisfaction in service quality through on-time, correct amounts, and meeting customer specific requests via operations within Distribution Centers and related Supply Chain Departments.
Grew productivity 8% and on-time performance to 99.99% from 98% through re-slotting of 2 Distribution Centers and optimization of product placement per sales volume.
3M COMPANY, Aurora, IL & Ontario, CA (12/2004 – 5/2007)
Operations Manager (3/2006 – 5/2007)
Managed staff and operations for a 24/5 Distribution Center ($1.5B revenue) with 6 supervisors and 250 production personnel. Accountable for all facility quality, engineering, and maintenance requirements. Administered a department budget of $22M.
Improved Safety Recognition Program with focus on positive reinforcement.
Created and implemented operational flow plans for streamlined practices at the new Distribution Center constructed in DeKalb, IL.
Grew capacity via resource re-allocation that freed up personnel from non-value to value-add areas.
Operations Manager (12/2004 – 2/2006)
Managed staff and operations for a 24/5 Distribution Center with 6 supervisors and 140 production personnel. Accountable for all facility quality, engineering, and maintenance requirements. Administered a department budget of $14M.
Devised and implemented a Pay for Performance Program that increased safety, quality, and productivity by all warehouse employees and provided top performers with a quarterly bonus if certain targets were met in these areas.
Contracted site operations from 24/5 to 16/5 and saved $750K while improving service metrics.
RAIN BIRD SPRINKLER CORPORATION, Azusa, CA & Birmingham, AL (9/1997 – 7/2004)
Plant Manager (8/2002 – 7/2004)
Managed staff and operations of a high volume injection molding and assembly plant with 180 employees, 10 direct reports, and a budget of $18M. Accountable for all Safety, Quality, Engineering, Materials, and Production processes and procedures.
Increased machine utilization 17% through tracking machine up-time and reducing tool change overs.
Grew profits by 16% on flat sales with automated step for adding assembly to end of molding process vs. shipping to another assembler.
Established and implemented the first ever STOP Safety Program that greatly improved worker on the job safety standards.
Designated as corporate resin contract person and negotiated/sourced all plastic resins used by company.
West Coast Distribution Center Manager (10/2000 – 8/2002)
Managed staff of 50 and all Safety, Quality, and Production operations of the warehouse with a budget of $5M.
Applied policies and procedures while maintaining a cost effective, safe, and productive facility.
Renovated existing Distribution Center with many new automated processes such as sortation equipment that improved productivity 18% and reduced costs by 15%.
Spearheaded successful implementation of upgraded WMS System (Manhattan Associates PkMS) for 2 Distribution Centers that reduced payroll by $235K and improved KPI quality and service metrics.
Project Manager (3/2000 – 10/2000)
Oversaw shutdown of existing East Coast Distribution Center in Tampa, FL and successfully facilitated start-up of new East Coast Distribution Center in Birmingham, AL. Conducted pertinent distribution network study of U.S. distribution model, city selection, and site selection within city to identify property for new facility.
Project managed all construction and start-up for the 125K sq. ft. building that included automated distribution equipment, WMS installation, RF installation, and staff recruitment, hiring, and training.
Recognized with highest corporate award for completing project 20% under budget and 2-weeks ahead of schedule.
EARLY CAREER as Distribution Supervisor, Rain Bird Sprinkler Corporation.
EDUCATION
MBA, Strategy Concentration, Peter F. Drucker School of Management, Claremont Graduate University
Bachelor of Arts, Political Science, Pomona College, Claremont, CA