Project Manager Management
Resume:
Charles C. West
Coffeyville, KS **337
******@*******.***
Experienced IT Director with expertise in systems administration, network design and support, project management and supervision of IT support staff.
SUMMARY OF QUALIFICATIONS
More than 12 years experience in long term care industry supporting users and systems administration.
Managed multiple systems and software conversion projects.
Outstanding presentation, leadership and communication skills.
TECHNICAL SKILLS
PLATFORMS AND TOOLS
Operating Systems: Windows 9x/NT/2000/XP/2003/Vista/7.
Software: VMWare GSX/ESX/vSphere, Exchange 5.5/2007, Citrix Metaframe 1.8/XP, Citrix Xenapp 5, Blackberry Enterprise Server 4.1/5.0, IIS 4/5, Veritas Backup Exec, Panda Admin Secure & Antivirus, CA Inoculate IT, Microsoft Office 97/2000/XP/2003/2007, PCAnywhere.
Networking: VPN, LAN / WAN Administration, TCP/IP, VLANS.
Hardware: HP, Dell, Symantec SGS Firewall, Cisco Firewall, Kentrox VPN Router, Wyse Thin Clients, Equallogic SAN.
PROFESSIONAL EXPERIENCE:
Director of Information Technology
November 2005 - Present
Medicalodges, Inc.
Coffeyville, KS
Oversee the day to day operations of the IT department and advise management on decisions that will have an affect on the business strategy of the present and future.
Direct, monitor and manage HIPAA security.
Implemented a VPN solution to replace the high-cost WAN solution that was currently in use.
Maintain inventory of computer equipment and supplies for 33 locations .
Converted physical server infrastructure to virtual environment.
Information Systems Manager
June 2003 - November 2005
Medicalodges, Inc.
Coffeyville, KS
Managed a staff of 5 employees for processing of payables, payroll and support of Citrix access in 42 remote locations for 500 client devices and 275 IP based printers.
Implementation and support of a frame relay bandwidth conservation project with Expand accelerators.
Implemented a corporate wide spam solution.
Implemented an IT help desk for the entire organization.
Ass’t Information Systems Manager
June 1999 – June 2003
Medicalodges, Inc.
Coffeyville, KS
Project Manager for converting 40 remote locations from de-centralized billing and processing of data to a centralized WAN connectivity environment with Citrix Metaframe.
Helped with implementing a corporate wide Voice over Frame solution.
Supported the entire enterprise during and after the conversion by monitoring of servers, setting up backup schedules, implementing firewall and acceptable use policies.
Monitored the frame relay connections for latency and interruptions.
Network Administrator
January 1996 – June 1999
Medicalodges, Inc.
Coffeyville, KS
Administered a 100 user Novell 3.12 Network.
Managed Microsoft Mail.
Maintained a 3-5 computer Windows95 Peer-Peer Network in 24 sites and 1 NetWare 4.11 Intranetware for Small Business Network.
Maintained hardware and computer upgrades for 40 sites.
AS/400 administration.
Installation and maintenance of AS/400 to PC Client Access software in a Windows 3.1 and Windows95 environment.
Setup of printers and terminals in an AS/400 environment.
EDUCATION AND TRAINING
BACHELOR OF BUSINESS ADMINISTRATION – MANAGEMENT INFORMATION SYSTEMS
1992-1995
PITTSBURG STATE UNIVERSITY
Pittsburg, KS
PROFESSIONAL EDUCATION
Citrix Metaframe/XenApp 4.5 Administration
Linux Administration
Management & Leadership Skills for First-Time Supervisors and Managers
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