Sales Content

Kevin Sorensen

PO Box ***

*** ********** ****

Mayo SC, 29368

Home: 864-***-****

Cell: 864-***-****

Work History

**** – 2010 Thomson Reuters, aka Thomson, Thomson West, and West Publishing Company.

2004 – 2010 Thomson Reuters, Cleveland OH Content Center (Tele-commuted 2007-2010 from South Carolina).

Lead Content Support Analyst: Production, design, development, and documentation of Westlaw databases and editorial workflows, focusing primarily on insurance, environmental, securities, and health care compliance. Content Center was outsourced in 2010. Major responsibilities included:

1) Site expert on Westlaw hypertext cross-reference linking systems,

2) Responsible for resolving or escalating Westlaw display issues,

3) Coordinated with New Product Development to design and develop new Westlaw databases , including query based signons, for Cleveland content center,

4) Analyzed data from outside sources and developed specifications for the programmers to create conversions to existing XML editorial data repositories using Omnimark and PERL

5) Assisted in company-wide initiative to convert legacy Westlaw markup databases to XML based delivery system,

6) Represented Cleveland Content Center in company-wide initiative to develop XML based legal relationship repository to support Westlaw hypertext linking and other legal relationship based product features.

2002 - 2004: Thomson West, Cleveland, OH Content Center

Senior Electronic Production Coordinator: Production, design, and development of Westlaw databases and editorial workflows. Major responsibilities included:

1) Development and updating of legal treatise databases including state practice series, topical, and transactional based signons in a Documentum based XML repository,

2) Redevelopment and documentation of editorial workflows for West Insurance Compliance and ENFLEX environmental compliance product line into an XML based repository. Developed specifications for XML to Westlaw Omnimark conversion and provided ongoing support for editorial workflows.

3) Production of current awareness databases for insurance and environmental editorial teams.

4) Participated in three internal training classes on XML via Thomson University.

1999 - 2002: West Publishing Company (Division of Thomson), Cleveland, OH Content Center

Electronic Production Coordinator: Production of Westlaw databases and CD-ROM products. Major responsibilities included updating Westlaw analytical databases and CD-ROM products within established production metrics. Data repositories were in SGML and XML formats.

1996 – 1999 West Publishing Company (Division of Thomson), Eagan MN

Customer and Technical Services Representative: Supported Westlaw and CD ROM products via telephone and email. CD ROM support included immigration and real estate product offerings.

1994 – 1996 Circuit City Superstores, Brooklyn Park, MN. Consumer electronics sales

1991 – 1994 Bizmart/Officemax , Minnetonka, MN, Consumer electronics sales

1990 – 1991 Highland Superstores, Bloomington, MN, Consumer electronics sales

1989 – 1990 Technology Marketing Group, Bloomington, MN, Wholesale computer and peripheral sales via telephone.

1987 – 1989 Team Electronics, Mankato, MN, Consumer electronics sales

1980 – 1985 ADC Telecommunications , Le Sueur, MN, Shipping Clerk. Special responsibilities included preparing documentation for international and military shipments

Educational History

1977 -1981 Mankato State University (renamed to Minnesota State University – Mankato)

Bachelor of Science, Business Administration , Marketing.

February 2011 to July 2011 Paralegal Certificate Program – University of South Carolina

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