Data Center Technician and Network Administrator/Technician

Mark Lester M. Gardose

#***-* **** ****** ***** Quezon City

************@*****.*** / ************@*******.***

(02) 799-2072 / 092*-******* / +966*********

OBJECTIVES:

To be in a position where I can maximize my potentials and become a productive and dynamic individual giving quality performance at all times and to acquire more knowledge and experience giving quality performance towards the attainment of a common goals.

PERSONAL BACKGROUND

Age 29 Years Old

Civil Status Married

Religion Roman Catholic

Citizenship Filipino

Birthday May 8, 1980

Birthplace Tondo, Manila

Skills Desktop and laptop Trouble Shooting, Assembling of Desktop and Laptop, Software and Hardware Installation, LAN, WAN and Wireless Net Working Maintenance, Configuration and Installation Fiber Optic Installation, Data Center Maintenance hardware and software installation, Picture Editing using Adobe Photoshop, Adobe Image Ready, Adobe Illustrator, Page Maker and Corel Draw, Basic Knowledge in Linux Red hat 4.2 Linux Ubuntu 8.1, 3D’s Max 5.0 and Adobe Premier 6.5

EDUCATIONAL BACKGROUND

Primary Cebu City Central School

Cebu City

1993

Secondary Mandaue City Comprehensive National High School

Mandaue City

1998

College Future Advancement Systems (FASS) Institute of Technology

Cubao Quezon City

2000

Course Computer Technician

PREVIOUS WORK EXPERIENCE

BINLADIN TAHER APPLIED TECHNOLOGY (BTAT)

DATA CENTER TECHNICIAN

December 7, 2008 – December 7, 2010

Jeddah KSA, Hajj international airport from 12-07-2008 up to 03-15-2009

And Ministry of Interior (MOI) Abha site from 03-16-2007 up to present

DUTIES AND RESPONSIBILITY

• My main responsibility is to make sure that the data center is in fully functional condition. Also I have to check daily the data center’s UPS and all Camera servers Storage hard drive, Camera User Servers, BMS Server, Door Access Server, Fire Alarm Server, IP Telephone Server and Network Servers. After checking all servers I should also checked the SUN SWITCH if it is still running and no malfunctions on each port which will cost delay or may damage the video image recording. After checking hardware part I also must checked the software of the camera servers using HP command view, for the safety of the video recording and for future request of Ministry of Interior (MOI). MOI is using HP EVA 8000 rack, HP Blade server, HP controller and loop switch for data storage hard drive and SAN SWITCH.

• I am also responsible in creating a monthly backup of all data modification in twenty two Camera Data Servers and five Camera User Servers using Red Hat Linux 4.2.

• Also I was assigned to maintain all low current in the site which consists of CISCO router switches 2900 and 3560 for networking, CCTV, IP telephone and BMS Network cabling and fiber optic installation for new connection inside low current.

• I also have intermediate knowledge in handling Building Management System (BMS) AHU, FCU and Chiller cause we handle the monitoring system of BMS.

• And also I have intermediate knowledge in handling and trouble shooting in fire alarm system.

• I am also assigned to maintain all personal computers (PC) used in the site, hardware and software issues, making sure that all system needed must be running properly and normally, especially NETAVIS VIEWER for amalyat surveillance and SIPORT for which is link to HYBER CAM, GROUND GUARD and INTRUSION.

• All problems in data center which including hardware replacement and software installation which I have to take action, should be reported to the data center engineer, and even if with or without his present in the site. I should ask for his consent and permission before I will perform or execute the task in replacing any parts and installing any software’s.

• And sometime I also execute the task of configuring CISCO IP TELEPHONE 7906, 7960 and 7970 assigning restriction for local calls and outside calls.

• I also have intermediate knowledge in handling DOOR ACCESS SIEMENS system due and part of my responsibility as a data center technician.

• I also have intermediate knowledge in configuring CISCO routers and switches like CISCO Switch 3560 and CISCO Switch 2960.

• During my assignment at Hajj International Airport was trained to handle the trouble shooting of Auto Clear X-RAY machine for passengers luggage auto clear 6040 and 100100T parts replacement and calibration of the machine.

GLEE ELECETRONICS, INC. (NEO Manufacturing and Services Inc.,)

RMA Technician

July 18, 2005 – August 25, 2008

11th Floor Taipan Place Bldg, Emerald Avenue Ortigas Center, Pasig City

DUTIES AND RESPONSIBILITY

• I work as a customer service at NEO service center at SM Mega Mall handling all customer problems, about their laptop and desktop either hardware or software. And I am also responsible in maintaining the wireless network connection of the shop.

• Trouble shooting laptops and desktop in terms of Hardware and Software.

• Trouble shooting of network connections and LAN and WI-FI

• Hardware ( processor, memory and hard drive upgrade) and Software installation ( Win98, ME, Win2000, Linux UBUNTU 7.10, XP Home and XP pro, Vista 32 and 64bit, Office 97, Office 2000, Office XP, Office 2003 and Office 2007)

• Laptop and Desktop Assembly

• Diagnostic and virus removal for desktop and laptop.

• Updating of daily report for company record and warranty purposes.

• Attending seminar and training for technology knowledge update.

V.G MIRANDA INTERNATIONAL CORP.

Computer Technician/Graphic Artist/Liaisons Offices:

March 18, 2005 – July 10, 2005

9699 Pililla St. Makati City, Philippines

DUTIES AND RESPONSIBILITY

• I am responsible in editing of Band Pictures and making of band proposal for client abroad

• I also act as the assistant video editor and computer technician. And sometimes I act as the Liaison officer of the company processing papers at POEA and Korean Embassy.

• Editing of Video using Adobe Premier and taking picture using digital camera.

• Network Trouble shooting and maintenance.

• CD & DVD Recording.

• PC trouble shooting (hardware & software) and software installation Win98, WinXP, Win Me and Win2000 Office2000.

• Filling of papers and documents.

• Scanning of passport and ARB.

BAN KEE TRADING, INC.

Office Consignor Staff (Computer Technician & Graphic Artist):

March 18, 2003 – March 31, 2005

#6 Rest Haven St. San Francisco Del Monte, Quezon City

DUTIES AND RESPONSIBILITY

• I work closely with the Operation Manager and Consignor Supervisor, reporting to them directly in terms of the product information. I’m also responsible in taking pictures and editing it making it presentable for my boss in presenting to its buyer at SM Head Office and Robinson’s Head Office for its product consultation and information’s. I also act, as the Computer Technician in the company installing hardware and software peripheral in the computers and maintaining networking connections.

• PC trouble shooting (hardware & software) and software installation Win98, WinXP, Win Me and Win2000 Office97 and Office2000

• Network Trouble shooting and maintenance.

• Picture editing (Toy’s) using Adobe Photo Shop and Corel Draw.

• Making posters, signage and pop materials.

• Encoding of inventory, Orders Slips and tagging of Orders Slips.

• Requesting of Markdown approval for Markdown items.

KODAK PHILIPPINES LIMITED

Mini-lab Operator (Picture Developer):

July 22, 2002 – December 22, 2002

Kodak Developing Center SM North Edsa

DUTTIES AND RESPONSIBILITY

• I work closely with the clients due to the nature of my job. I’m responsible in developing of picture film both 135 and advantix using its developing machines.

• Picture Editing using Adobe Photo Shop and Corel Draw for I.D. and photo restoration

• Replenishing of chemicals and papers both for C140, 135mm and Advantix.

• Daily setup of developing machine for 135mm paper and film setup

• Submitting of daily report for paper and chemicals.

• Inventory of chemicals and papers.

EPSON PHILIPPINES CORPORATION

Channel Support Assistant (Technical assistant & product promoters):

September 27, 2001 – May 31, 2002

36/f Rufino Pacific Tower, 6784 Ayala Avenue, Makati City

DUTIES AND RESPONSIBILITY

• We are responsible in explaining EPSON products advantage and its disadvantage to the clients, we also handle basic technical problems and troubleshooting of its products.

• Promote EPSON products to end-users.

• Gather market information

• Distribute sample printouts and POP materials

• Collect competitor’s information and promos

• Disseminate information for EPSON promos

• Helping customers in terms of product information

• Submit Of weekly report

• Participate in marketing activities when needed

• Assist in decoration and monitoring of display of POP materials at EPSON square

• Assist in EPSON square activities promotions

• Assist in Technical problems (Printers, Scanner & Digital Camera)

THE COMPUTER AUTHORIY

Sales Executive (Computer Salesmen Parts and Accessories)

March 14, 2001 – August 15, 2001

6/f Edsa Shangri-la Plaza Mandaluyong Pasig City

DUTIES AND RESPONSIBILITY

• We are responsible in meeting the sales quota that was given to us by the head office and we are also responsible in maintaining the trust of the clients in our products and service.

• Demonstration of items in store specially (Personal Computer, Printers, Scanners and Laptops “Hewlett Packard and IBM”)

• Printer, Scanner and PC Trouble Shooting.

• To achieve sales quota every month and submitting of monthly sales report.

• Participating of all product seminars held by suppliers.

COLUMBIA COMPUTER CENTER

Technical Assistant (Computer Technician)

September 21, 2000 – February 21, 2001

3/f Sta. Lucia East Grand Mall Marcos Highway

Corner Felix Avenue Cainta, Rizal

DUTIES AND RESPONSIBILITY

• I’m responsible in fixing clients personal computers, laptops, printers, scanners and other computer peripherals and teaching clients in basic PC trouble shooting.

• Diagnosing of PC (ACER, COMPAQ & INFINITY “CLONE BRAND”) before selling to the clients

• PC assembling and software installation

(Win98, Win ME and Win2000)(Office 97 & Office 2000)

• Formatting of PC and virus removal.

• Also coordinating in service center for product information.

SEMINARS ATTENTEDED

SEARCH AND LEADERSHIP TRAINING

July 20, 1998

FASS Institute of Technology Seminar Room

Mr. Areston A. Adan, President of FASS Institute of Technology

LEXMARK SALES ADVANTAGE AND BASIC TROUBLE SHOOTING

November 8, 2000

1136-1146 J. Nakpil St. Malate II, Manila 1004 Philippines

Mr. Terry E. Esteta, Dealer Sales Executive

COMPAQ PHILIPPINES ADVANTAGE AND BASIC TROUBLE SHOOTING

November 27, 2000

City Bank Tower, Makati City

PRODUCT SKU ORIENTATION (SM HEAD OFFICE)

October 15, 2003

Roxas Blvd, Pasay City

CUSTOMER INTERACTION GUIDELINES

July 8, 2006

11th Floor Taipan Place Bldg, Emerald Avenue Ortigas Center, Pasig City

CHARACTER REFERENCE

Eng. Mohamed Roshdy Mohamed Darwish

Assistant Site Manager

Bin Ladin Taher Applied Technology (BTAT) Ministry of Interior (MOI) ABHA site

MOI Abha site Jeddah KSA.

Cell # +966********* Tel # 07-241-4321

Mr. Ahmed Abdel Gawad

Site Manager

Bin Ladin Taher Applied Technology (BTAT) Ministry of Interior (MOI) ABHA site

MOI Abha site Jeddah KSA.

Cell # +966********* / +966********* / +966********* Tel # 07-241-5555

Mr. Wilhelm Uy

Executive Vice president

NEO Manufacturing and Services Inc. (GLEE ELECTRONICS, INC.)

11th Floor Taipan Place Bldg, Emerald Avenue Ortigas Center, Pasig City

Tel # 634-4221 / 633-4533 Cell# 091*-*******

I here by certify that all information and data that are encoded is true and correct at the best of my knowledge.

____________________

Mark Lester M. Gardose

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