Anita R. Whitehead
Atlanta, Georgia 30318
Atlanta Area Technical School: Atlanta, Ga
Certificate Received in Key Punch Operator 1970-1971
Booker T. Washington High School: Atlanta, Ga
Diploma Received May 21, 1970
CREDIT UNION OF GA (FORMER MACO FEDERAL C/U)
MARIETTA, GA 11/24/2004 TO 03/04/2009
Collection Officer/Skip Tracer/Visa Account and Customer Service
Call members concerning past due shares, loan accounts. Also close accounts when necessary. Run delinquent reports, also process visa reports, sent past due letter and provided customer service.
WORLD SPAN: MARIETTA, GA
June 2003 TO November 2004
Commerical Collection for Delta Airlines, Collection on past due accounts and Skip Tracer
FIDELITY NATIONAL BANK: ATLANTA, GA
April 1999 TO May 2003
Front-End Collector: To speak with customers with delinquent accounts and arrange to bring accounts current. Document all actions and responses on the FDR system.
Enter a follow-up work date accordingly to current policy. To assist with the training of new employees when assigned. To bring to the attention of a Supervisor any problem that cannot be dealt with by the collector. Continue to utilize the many available collections tools (quick collect, phone pay and overnight mail.) To keep abreast of all policies and procedures related to the collection department.
EQUIFAX: ATLANTA, GA
October 1995 TO May 1999
Skip Tracer: Collection: Customer Service
BANK SOUTH: ATLANTA, GA
December 1993 TO October 1995 Senior Credit Investigator
April 1991 TO December 1993 Credit Investigator
EQUIFAX: ATLANTA, GA
May 1990 TO January 1991
Credit Investigator/Processor
FLEET FINANCE: ATLANTA, GA
February 1982 TO May 1990
Customer Service Agent: Credit Investigator: Collection: Loan Processor: Cashier and Skip Tracer
KEMPER INSURANCE COMPANY: ATLANTA, GA
January 1981 TO January 1982
Crt Clerk: Coding Clerk
FINANCE ONE COMPANY: ATLANTA, GA
April 1979 TO January 1981
Customer Service Agent: Credit Investigator: Collection: Cashier: Skip Tracer