Implementaion Project Manager / Professional Services Consultant

John P. Gaudious 727-***-****

*********@*****.***

OBJECTIVE

Significantly contribute to an organization utilizing expertise acquired working with various SQL systems and as IT liaison of approximately 200 different companies. Apply experience with systems maintenance and integration, SQL Server, and various reporting skills to challenging position.

PROFILE

Self-directed, results oriented Senior Consultant/Implementation Project Manager in the Computer Software industry. Team player with extensive experience in product design, demonstrations, needs assessment, implementation, training and customer support. Articulate with excellent interpersonal skills and the ability to effectively interact with people at all levels across a variety of functional areas. Proven record of accomplishment managing all phases of many HRIS/Payroll implementations; Crystal Reports expert.

WORK EXPERIENCE

ULTIMATE SOFTWARE – Weston, FL May 2008 – December 2009

Technical Consultant (2008 – 2009)

• Primary responsibility: data conversions; all aspects, including data mapping, from various HR/Payroll systems to UltiPro HRMS (SQL Server).

• Wrote/maintained stored procedures and triggers relating to process improvement and automate file transfers, internally and externally.

• Professional services: SQL imports, SQL exports; proprietary imports & exports; stored procedures, etc. for UltiPro HRMS.

• Managed pre-conversion, as well as, manage, analyze, resolve, and execute post-conversion professional service needs.

• Conduct meetings/training via remote access (Go-to-assist, WebEx, etc.)

INFOR GLOBAL SOLUTIONS - Tampa, FL November 2001 – September 2007

Formerly, Geac Computers, Inc., a global enterprise Software Company.

Implementation Project Manager/Senior Consultant (2004 – 2007)

• Implement Human Resource/Payroll software on a Microsoft SQL Server platform, incorporating Crystal Reports.

• Manage all phases of customer Human Resource/Payroll software installations and conversions; including analysis of current system, pre-conversion planning meetings, software needs analysis and equipment requirements.

• Excel in logical & creative thinking skills with respect to trouble-shooting & problem-solving.

• Analyze reporting needs; provide custom Crystal Reports as well as ad hoc solutions.

• Proven Crystal Reports trainer; awarded for training excellence.

• Analyze custom software needs and requirements to offer streamlined solutions that extend outside the scope of the base application software.

• Conduct application training and facilitate functional use of application software.

• Provide technical and application support on operational or maintenance aspects of software applications and system equipment.

• Serve as contact on technical and service related problems.

• Assist company support staff with the timely resolution of high-level application issues.

• Provide ad hoc, instructional, informational, procedural, and technical documentation.

• Advanced Transact-SQL, trouble-shooting, & problem solving on SQL server.

Other Positions

• Senior Professional Services Consultant

• Professional Services Consultant

• Technical Support Representative

DANKA BUSINESS SYSTEMS, LTD. - Saint Petersburg, FL 1998 – 2001

EEO Analyst (1999-2001)

• Spearheaded data collection, manipulation, analysis, and reporting for OFCCP’s audits.

• Solely responsible for 50+ Affirmative Action Plans submitted annually.

• Performed Adverse Impact Analyses.

• Applicant Tracking.

Compensation Analyst (1998-1999)

• Performed of two 500+ employee Reduction In Force analyses.

• Solely responsible for administration of HR Report Library for company consisting of six national regions and 10,000+ employees.

• Performed all ad hoc reporting requests.

TECHNICAL SKILLS

Outstanding Technical Skills in the following areas

Microsoft SQL Server Database Administration

Transact-SQL

Crystal Reports

Microsoft Office applications (Excel, Word, Access, PowerPoint)

Visual Fox Pro

Visual Fox Express

ReportSmith

R & R Report Writer

Highly adept in database querying

HRizon – Human resource database application

TotalHR – Human resource/payroll database application

UltiPro HRMS

All facets of Human Resources: Benefits, Recruitment, Flex, Cobra, Pension, etc.

SPSS/+

Skilled (graduate-level) statistical analyst and research methodologist

Some financial software support experience

Extensive WebEx utilization

Extensive Go-to-assist utilization

General Ledger and financial analysis experience

SOFT SKILLS

Outstanding Communication Skills

Articulate, with outstanding verbal and instructional skills

Write well-accepted procedural and instructional, ad hoc, and technical documentation

Demonstrated excellence in Adult education

Technical writing

High-level customer support

Extraordinary analytic and problem solving and troubleshooting skills

Ability to work independently and lead complex projects with minimal supervision

Ability to work effectively in a diverse work group

EDUCATION AND TRAINING

Bachelor of Science, I.S.S., Florida State University, Tallahassee, FL (1993)

Ph.D., Assistantship in Sociology (degree unattained), Florida State University, Tallahassee, FL (1994). Awarded a Graduate Assistantship (full tuition/monthly stipend), to pursue a Ph.D. in Sociology

Certification in Microsoft, Transact-SQL, Tampa, FL (2002)

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