Housekeeper
Resume:
Sandra A Glaza
Sterling Heights, Mi 48312
***********@*****.***
Objective
Obtain a job that will utilize my experience that requires excellent customer service skills.
Qualifications
Responsible for accounts payable and accounts receivable functions in addition to payroll and collections.
Perform general clerical duties as assigned, including but not limited to answering and directing phone
calls, filing, data entry and billing. Attention to detail including recognizing and resolving documentation
errors. Process over, short and damaged freight and related documentation for customer resolution.
Assist customers via phone, email and fax with inquiries including but not limited to tracing shipments,
rate quotes, tariff discrepancies and billing and/or invoicing questions. Properly bill shipments pursuant
to applicable tariffs and pricing agreements. Occasional standing and walking in non-climate controlled
loading dock area for several hours at a time. Perform other duties as assigned.
Other duties included Working in Maintenance department for Transportation Company, receiving & stocking inventory, counting & weighing inventory items, packaging products, light janitorial work including restroom maintenance, emptying trash, tossing pallets into dumpster, and vacuuming.
Skills and Abilities
Skills and Abilities
Familiar with Microsoft office word. Able to meet timely deadlines. Drive to achieve/surpass goals.
Key achievements
Earned multiple awards for quality and dedication of performance in fast paced environment.
Leadership and supervision.
Employment History
Customer Service Represenetive - 12/1986– 4/2011
Conway Freight Transportation
32300 Dequindre
Warren, Mi 48092
Head cashier for entire store - 12/1969-12/1980
Saks Fifth Avenue
Somerset mall
Troy, Mi 48322
Education
High school Diploma - 1967-1970
Denby High School
Detroit, Mi 48235
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