Business Manager & Controller

PATRICIA E. MORALES

URB. SABANERA DORADO CAMINO LOS JOBANES # 398

DORADO, PR 00646

PHONE 787-***-**** • FAX 787-***-****

E-mail *****@*******.***

OBJECTIVE:

Talented, results-producing Manager Professional with a proven record of accomplishments to support business goals and objectives. Expertise in development of businesses with demonstrated abilities to increase sales volumes through implementation of key projects. Solid leadership and interpersonal skills; able to build and guide sales teams focus on customer service with the purpose of obtaining changes on people’s opinion. Adept at communicating with internal departments to coordinate overall sales efforts. Carefully attend to details in relation to performance and financial condition.

KEY ACCOMPLISHMENTS

 Operational Management/Development

 Key Client Retention

 Team Building

 Strategic Market Planning

 Self Motivated

 Goal Oriented

 Financially Oriented

PROFESSIONAL EXPERIENCE

CENTRO HOGAR MAUNABO, MAUNABO, P.R. 2007-2009

Business Manager & Controller

Accountable for:

 Distribution phase

 Quality on customer services

 Analysis of Profit & Loss, Cost & Sales (Peachtree Accounting, POS)

 Budget control

 Maximize materials and resources such as employees

 Execution of corrective plans

 25% increased in one year based sales

PAN & PLUS OF PR INC., San Juan, P.R. 2003-2006

Business Development Manager

Responsible for the installation of Pan & Plus Hot Bread Centers, including but not limited to:

 Contract negotiations

 Business development functions, including new product introduction

 Key account management

 Customer relationships

 Order fulfillment

 Purchasing, Shipping

 Marketing

Personnel training & supervision

ARMO, Inc., Engineering Consulting Company 2002-2003

Office Manager

 Responsible for all administrative functions

 Responsible for carrying out permisology for company clients, for example: use permits, fire inspections, approval of drawings, utility permits, etc.

EDUCATION

University of Phoenix, Puerto Rico Campus (2007-2008, 2009-in Process)

Sacred Heart University, Santurce, P.R. ( 2002-2004)

Bachelors Degree in Business Administration, Major: Marketing

University of Dayton, Dayton, Ohio ( 1999-2001)

Degree in Business Administration, Major: Marketing

HOBBIES & COMMUNITY INVOLVEMENT

Enjoy running, spinning, traveling, computers and lecture.

REFERENCES

Available upon request.

Contact this candidate