Administrative

Kia Cole

**** ******** ** - ***. *, Norfolk, Virginia 23505 757-***-**** *********@***.***

Objective

To apply my current education, technical skills, military background, and experience, into a position that offers growth and earnings potential, and a motivated environment.

Education

Currently working on my Master’s degree in Human Resources

Strayer University Graduate 2011

Bachelors Degree – Legal Studies

Strayer University, Chesapeake, VA March 2010

Associates Degree – Business Admin.

Strayer University, Chesapeake, VA December 2008

Summary of Skills

Administration

Enthusiastic, confident, & motivating leader, able to guide personnel to a level of performance and productivity excellence, exemplary ability to quickly master new roles & responsibilities, and superior time management and prioritization skills by balancing multiple tasks and projects simultaneously. Strong blend of skills in logistics coordination, materials ordering, shipping and receiving, record-keeping, cost control, and workplace safety compliance, and exceptional problem-solving abilities and recognized as a hands-on leader that consistently meets and exceeds expectations.

Computer

Proficient in operating Windows 9x - XP, Microsoft Word, Excel, Internet, E-mail

Employment History

HSBC 2007 to current

Customer Service- Chesapeake VA

Working in a call center environment responsible for maintaining customer’s mortgages accounts, also responsible for taking inbound calls on average of 100 calls per day. Duties include assisting customers with payments, and explaining the terms and conditions of their loans and document every account thoroughly to ensure accuracy and compliance standards in the auditing process.

Military

United States Navy, 1998 to2006

Supply Supervisor - Naval Medical Center, Portsmouth, VA

Thoroughly organized & delivered medical, non-medical, and dental supplies to a 350-room hospital & 56 of the hospitals' outlying clinics, and exercised an outstanding level of leadership talents to mentor and supervise 5 junior personnel, and trained new staff in daily operations.

Supply Clerk, Technician, & Team Trainer - USS BATAAN, Norfolk, VA

Accurately supported all facets of supply rating with accountability for 5 storerooms, conducted location audits & inventories on a semi & semi-annual basis and compiled reports on findings. Certified in HAZMAT, trained personnel in the proper and safe avenues of hazardous material issuance and storage. Served 3 tours abroad in Iraq and Afghanistan; received 2 Battle Awards, 2 Good Conduct Medals, a Meritorious Unit Commendation Medal, and a Sea Surface Medal. Participated in Operation Enduring Freedom & Operation Iraqi Freedom by effectively supporting numerous ships during training and missions.

Aviation Supply Clerk - NAS Fallon, Fallon, NV

Leveraged solid organizational skills to examine, prepare, & issue aircraft parts and equipment wing detachments, accurately & expeditiously inventoried aviation parts in stock & submitted detailed reports upon completion, and applied a success-driven work ethic to receive a Unit Commendation Medal.

References

Furnished upon request

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